We are seeking an experienced Venue Manager to join our team at The Moose Tavern, a popular pub located in the scenic town of Te Anau, Southland. As the Venue Manager, you will be responsible for overseeing all day-to-day operations, ensuring exceptional customer service and driving the business towards its strategic goals. This is a full-time role based in Te Anau.What you'll be doingManage all aspects of the venue's operations, including staffing, inventory, budgets, and complianceProvide outstanding customer service and create a welcoming environment for all our guestsLead and motivate a team of hospitality professionals, fostering a positive and productive work cultureDevelop and implement marketing strategies to promote the venue and attract new customersEnsure the venue meets all relevant health, safety, and licensing requirementsCollaborate with the wider management team to contribute to the overall business strategyWhat we're looking forMinimum 2 years of experience in a similar venue management role, preferably within the hospitality industryStrong leadership and people management skills, with the ability to inspire and motivate a teamExcellent customer service orientation and the ability to create a positive, welcoming atmosphereThorough understanding of relevant health, safety, and licensing regulationsExceptional problem-solving and decision-making abilitiesPassion for the hospitality industry and a commitment to delivering an exceptional customer experienceWhat we offerCompetitive salary and bonus structureOpportunities for professional development and career advancementSupportive and collaborative work environmentDiscounts on food and beverages at our VenuesAbout usThe Moose Tavern is a well-established and beloved pub located in the heart of Te Anau, Southland. With stunning views of the surrounding mountains and lakes, we pride ourselves on offering a warm, welcoming atmosphere and an exceptional customer experience. As part of our team, you'll have the opportunity to contribute to the continued success and growth of our business.If you're a passionate and experienced Venue Manager who shares our values, we'd love to hear from you. Apply now to join our team!Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a venue manager?How many years of people management experience do you have?Do you have customer service experience?
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