We are seeking an experienced Venue Manager to join our team at The Moose Tavern, a popular pub located in the scenic town of Te Anau, Southland. As the Venue Manager, you will be responsible for overseeing all day-to-day operations, ensuring exceptional customer service and driving the business towards its strategic goals. This is a full-time role based in Te Anau.
What you'll be doing
Manage all aspects of the venue's operations, including staffing, inventory, budgets, and compliance
Provide outstanding customer service and create a welcoming environment for all our guests
Lead and motivate a team of hospitality professionals, fostering a positive and productive work culture
Develop and implement marketing strategies to promote the venue and attract new customers
Ensure the venue meets all relevant health, safety, and licensing requirements
Collaborate with the wider management team to contribute to the overall business strategy
What we're looking for
Minimum 2 years of experience in a similar venue management role, preferably within the hospitality industry
Strong leadership and people management skills, with the ability to inspire and motivate a team
Excellent customer service orientation and the ability to create a positive, welcoming atmosphere
Thorough understanding of relevant health, safety, and licensing regulations
Exceptional problem-solving and decision-making abilities
Passion for the hospitality industry and a commitment to delivering an exceptional customer experience
What we offer
Competitive salary and bonus structure
Opportunities for professional development and career advancement
Supportive and collaborative work environment
Discounts on food and beverages at our Venues
About us
The Moose Tavern is a well-established and beloved pub located in the heart of Te Anau, Southland. With stunning views of the surrounding mountains and lakes, we pride ourselves on offering a warm, welcoming atmosphere and an exceptional customer experience. As part of our team, you'll have the opportunity to contribute to the continued success and growth of our business.
If you're a passionate and experienced Venue Manager who shares our values, we'd love to hear from you. Apply now to join our team!
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a venue manager?
How many years of people management experience do you have?
Do you have customer service experience?
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