Product Management & Development (Information & Communication Technology) An initial 12 month contract Product Owner role. Yes, 12! Our client is focused on enhancing customer interactions through advanced digital solutions with a strong emphasis on tailoring and improving customer journeys. So, what's the role? We are looking for a Product Owner who will be instrumental in improving the customer journeys on our client's website. Part of the enhancement squad and reporting to the Digital Journey Lead, you will drive strategies to elevate customer experiences and personalisation. What will you be doing? Oversee and refine existing customer journeys on the website Work closely with the CX, design, and technology teams to design and deliver outstanding customer experience Collaborate with a multitude of teams and stakeholders to ensure integrated design and implementation Create user stories that align with strategic objectives Enhance personalisation and customer satisfaction What are we after? In-depth knowledge of Customer Experience (CX) and self-service portals Proven track record of working effectively with design and technology teams across websites and applications Strategic mindset with the ability to manage complex systems and enhance user experiences Exceptional attention to detail and ability to adapt to change Experience in drafting user stories and leading digital improvements This is an opportunity you won't want to miss! Please note: A valid NZ work visa is a pre-requisite for all our positions as of now. In case any client is willing to sponsor an international candidate, we would mention that separately. Our expert recruitment team places Technology professionals across the APAC, from junior to mid and senior-level roles including CTO's and board-level positions. We're proud to have been finalists for 2023 RCSA Awards in the Excellence in Client Service and Excellence in Candidate Care categories, and finalist for a 2023 SEEK Annual Recruitment Award in the Large Recruitment Agency of the Year category. At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success. Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr
