About HarmoneyJoin a high-growth, innovative fintech company with a talented, high-performing team that values collaboration and contribution. At Harmoney, you'll tackle interesting and challenging work that improves our customers' financial lives daily. Be part of our mission to inspire people to achieve their goals through friendly, fair, and simple financial products. We're reimagining the possibilities with data and automation to transform the financial landscape.About the roleAre you empathetic with a strong customer focus and skilled at understanding problems from the customer's perspective? Are you data-driven, proficient in sourcing relevant data, and capable of balancing analytical insights with intuitive judgement when necessary?We value autonomy and sound judgement, enabling you to make confident decisions and defend them when required. You should excel at execution—making problems through discovery and into requirements.Strong relationship management skills are essential. You should adeptly manage stakeholders, maintain independence, and influence effectively without being swayed.You'll be at the heart of shaping our product vision by testing, learning, pivoting, dropping, and prototyping ideas to create products that are valuable, usable, feasible, and loved by our customers!Collaborate closely with our product owners, engineers, and data science teams to uncover and deliver value for both our customers and Harmoney.What you'll do:You'll have an end-to-end role across the entire product lifecycle where you will advocate for the customer and product management within the organisation and with external stakeholders.You'll work with customers and the business to build friendly and accessible products that align with our vision and purpose, balancing the constraints.Having a close partnership with engineering - you'll have direct control over resources to get your best work done.Independently identifying, validating, and prototyping new products (tools, process, payment or credit products), aligned with Harmoney's strategic objectives.Develop a set of goals, targets and roadmaps that tell a compelling story about your initiatives.Working closely with Data Science and User Experience team members to uncover insights that could lead to valuable product offerings.Regularly socialising the product vision and roadmap.Preparing business cases identifying the return on investment, supported by discovery analysis to move new capabilities into delivery.Bringing your vision to life in partnership with product owners and engineers.Balance shorter-term business needs with the long-term sustainability of your product area, prioritising tech investment items as needed to ensure sustainability.Working with Marketing, Credit, Funding and Finance teams to ensure successful product launches. As well as with legal and compliance so that the product exceeds responsible lending regulations and meets legal and compliance requirements.Regularly reporting on product performance and financial metrics and linking these back to OKRs, identifying key leading metrics to ensure the earliest possible identification of trends.Contribute to developing the product practice at Harmoney, coaching and upskilling others in the team.What you'll need:Experience in customer focussed tech companies.Comfort with conducting first-hand user research and analysing data to develop hypotheses and generate ideas.A collaborative leader who can unite multiple stakeholders to achieve user and commercial objectives.Strong analytical skills, capable of working with both quantitative and qualitative data, and connecting this data to product metrics and organisational OKRs.Ability to effectively prioritise user features, balancing user experiences, business requirements, and available resources.Experience working in a fast-paced environment in a complex industry.Some perks!Clear Goals: Join a dynamic and creative hub where you can help shape and enhance our team's culture and work methods.Innovate: Thrive in a continual learning environment of creativity, and collaboration.Social: Enjoy fun onsite and offsite social events, plus a Friday in-office happy hour.Flexibility: Benefit from a hybrid work model with flexible hours and the option to work from home up to 2 days a week.Growth: Take advantage of dedicated training opportunities, workshops, and courses aligned with your personal goals.Free Parking: Enjoy complimentary parking at the office.Health Benefits: Access optional health insurance through Southern Cross, wellness days, and a day off on your birthday.Learning Budget: Receive reimbursement for personal or professional development through our Development budget.If you're passionate about innovation, enjoy working with people, and thrive in a fast-paced, inclusive environment, we'd love to hear from you!
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