Overnight Cruise Operations Manager

Details of the offer

About the Role

Are you looking for the next step in your career progression? This is a unique opportunity for an organised and self-motivated leader to join the RealNZ team, effectively operating the overnight experience in stunning Doubtful Sound.

Based in Te Anau as part of the operations team, you will be responsible for base support to those working in Doubtful Sound, driving the success of one of our premium experiences and the welfare of a close-knit team running our epic overnight cruises. If you ooze positivity and aren't afraid to learn the ropes and get hands on, this might be the perfect role for you.

Key responsibilities will include:

Ensuring our beautiful overnight vessel is being operated efficiently, enabling the team to provide the best experience for our guests.

Keeping a close eye on schedules, adjusting capacities to maximise availability and productivity across experiences.

Setting your team up for success with training & development, as well as supporting them in their daily work life by effective rostering, system implementation and planning.

Controlling the budget for operations assigned to you, hitting targets and managing costs.

Ensuring the safety of all staff, customers, contractors and general public, and maintaining the highest standards of customer service at all times.

We are looking for someone who has:

Experience in leadership and mentoring.

Strong people and communication skills.

Full NZ Drivers Licence (essential).

Experience in maritime operations would be beneficial.

What's in it for you?

Enjoy some incredible staff perks! Along with a FREE Cardrona/Treble Cone season pass, you can bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount.

Medical insurance included in your remuneration package.

Interim accommodation may be available for the right applicant.

Who are we?

We are real people in real places delivering real experiences.

Enabled by tourism, our vision is to be a leading conservation business. We are committed to the future of sustainable tourism while honouring our past. Our guest centric attitude is fuelled by our promise to deliver Aotearoa's most unforgettable experiences.

Here at RealNZ we encourage people to be themselves, respect the environments we operate in and respect each other. We are committed to empowering people, so they can have a voice, be heard and be present.

Our people and our experiences stretch across our most remote islands and fiords to our snow-capped maunga; we are a diverse group of people, and our passion to share incredible environments and experiences with guests drives us every day. Join us on our mission to conserve nature, share our history and culture and have fun every step of the way.

If you would like to apply for this position, click the APPLY NOW link below.

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Nominal Salary: To be agreed

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Job Function:

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