Legal & Client Support Services Manager

This role offers an exciting opportunity to lead and manage multiple support teams, ensuring efficient and effective service delivery. The successful candidate will be responsible for implementing best practices across the teams, facilitating continuous improvement of processes, and meeting client needs. Experience in Professional Services or Legal industry is important.

Key Responsibilities

Provide leadership to the team, maintain professional development, drive continuous improvement and raise the strategic capability of the team.
Ensure the provision of effective and high-quality support services.
Take responsibility for the efficient running of the team.
Responsible for the training, performance management and personal development of all team members.
Proactively engage with and assist fee earners regarding work requirements.
Develop and implement best practice processes consistently across the support functions.

Key Attributes You Will Bring

Experience in providing senior-level administrative support in a professional services setting. You have previously held a managerial role within an administrative support function, demonstrating your ability to lead teams effectively. Your excellent communication skills enable you to liaise with various stakeholders, while your commercial acumen and analytical skills allow you to make informed decisions that benefit the organisation. Your ability to build strong relationships both within and outside the firm will be key to your success in this role.

At least 5 years experience providing senior level administrative support in a professional services setting.
Experience as a team manager or similar role within an administrative support function.
Excellent communication skills, both written and verbal.
High level of commercial acumen and analytical skills.
Ability to build and maintain strong relationships both within and outside the firm.

What Sets This Company Apart

Our client is renowned for its commitment to excellence and innovation. They offer an inclusive work environment where every individual's contribution is valued. Their focus on continuous learning and development ensures that their employees are always at the forefront of industry trends and developments.

What's Next

Ready to take the next step in your career? Don't miss this exciting opportunity!

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Lisa Harkness on +64 9 374 7300.
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