To provide support in all food and beverage outlets and ensure exceptional service and guest experienceThe Invercargill Licensing Trust (ILT) is a high performing community owned organisation with a clear purpose – to create and contribute to a vibrant Invercargill.ILT operates 23 businesses across Invercargill. It employs around 650 staff and has a rich heritage of investing in leading edge hospitality facilities and funding significant community projects through its distribution of profits to over 400 community organisations each year.The Langlands Hotel is a brand new 4.5 star, 78 room hotel in the heart of Invercargill. The rooms exude luxury and the five quality food and beverage offerings are current and sophisticated.You will lead a team, be responsible for exceptional customer service within the food and beverage service operation whilst ensuring the fire, hygiene, health & safety and Sale and Supply of Alcohol 2012 requirements are met to the highest level.Applicants will demonstrate the following attributes:Strong people skills with leadership ability, a team player and a team builder.Energetic, upbeat personality with the ability to interact well with a variety of clientele.Outstanding communication skills, both amongst team members and guests.Proven food and beverage experience including cocktail creation and ability to thrive in a high-pressure environment.Systems orientated person that can implement promotions effectively.Relevant computer skills to keep up with social media activity and knowledge of online booking systems.Previous leadership experience leading a motivated energetic team.Passion for delivering an exceptional guest experience.Community focused with a passion for people and the community.Ability to make independent decisions to ensure guest satisfaction.Enjoys interaction with guests and building positive relationships.A professional appearance with a positive attitude adaptability and flexibility.Current managers certificate would be an advantage.This is an opportunity to further your career within a professionally led organisation that delivers tangible outcomes to the community.
#J-18808-Ljbffr