Are you ready to make one of New Zealand's most breathtaking national parks your workplace? Do you thrive in challenging environments and have a passion for delivering exceptional customer experiences? RealNZ is searching for a Day Cruise Manager to join our team, but this isn't just any job opportunity.
You'll have the chance to work for one of New Zealand's foremost family-owned tourism providers, right where it all began back in the 1950s. Our founders had a vision to share our stunning backyard with visitors from around the globe, and if you share that passion, you could lead one of the teams that helps keep that dream alive!
Reporting to the Te Anau/Manapouri Experience Manager, you'll take on the crucial role of overseeing the operational delivery and management of day-to-day activities on Lake Manapouri, Wilmot Pass, and Doubtful Sound. Your primary focus will be ensuring our customers have an outstanding experience with RealNZ. This means managing operations staff, optimising processes, and constantly seeking ways to enhance our service while making the best use of our resources.
Every day will bring new challenges, and adaptability will be key. Your ability to effectively communicate and respond to evolving needs will ensure our customers' experiences remain exceptional. You'll motivate your team to strive for excellence while prioritizing safety and fostering a positive work environment.
Leadership experience, particularly in motivating remote teams, is essential for this role, as is a proactive approach to risk management. Knowledge of reservations systems and experience in capacity management would be advantageous. A driver's license is a must, and while a first aid certificate or emergency response training is beneficial, training can be provided for the right candidate.
What's in it for you?
Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore thrilling jet boating, rafting, the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!
Free Cardrona x Treble Cone Season Pass
Medical insurance coverage
Who are we?
We are real people in real places delivering real experiences.
Enabled by tourism, our vision is to be a leading conservation business. We are committed to the future of sustainable tourism while honouring our past. Our guest-centric attitude is fuelled by our promise to deliver Aotearoa's most unforgettable experiences.
Here at RealNZ we encourage people to be themselves, respect the environments we operate in and respect each other. We are committed to empowering people, so they can have a voice, be heard and be present.
Our people and our experiences stretch across our most remote islands and fiords to our snow-capped maunga; we are a diverse group of people, and our passion to share incredible environments and experiences with guests drives us every day. Join us on our mission to conserve nature, share our history and culture and have fun every step of the way.
Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.
Job Details
Company
RealNZ
Reference #
37131
Posted on
31 Oct 2024
Closes on
20 Nov 2024 17:00
Location(s)
Te Anau
Expertise
Administration, Health & Safety, Human Resources, Management - Branch/Supervisory/Coordinator, Manager – Conservation, Management - Senior Executive, Manager - Operations, Personal Assistants, Support, Management/Administration
Job level(s)
Experienced
Work type(s)
Permanent - Full Time
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