Are you an experienced leader looking to take on a pivotal role in a fast-paced office environment? We're seeking a skilled Office Manager who can bring operational excellence, a commitment to compliance, and a talent for team leadership to our business. This role is perfect for a driven professional who's ready to elevate office performance and support a high-performance team.
Role OverviewAs Office Manager, you'll oversee essential operations, ensuring our office runs smoothly and efficiently while maintaining a high standard of service and compliance. This position requires a proactive leader with a strategic mindset, strong problem-solving abilities, and excellent interpersonal skills to keep our team motivated and on track.
Key ResponsibilitiesHealth & Safety Management: Lead health and safety protocols, ensuring compliance with Prequal and SiteWise standards, and keep clients and team members informed of safety initiatives.Operational Oversight: Manage daily office operations and support key staff, including Evacuation Coordinators and accounts personnel, to keep processes smooth and on target.Team Leadership: Engage and motivate the team with regular performance reviews, weekly work summaries, and a culture of accountability.Client Relations & Problem-Solving: Act as the first point of contact for client issues, resolving or escalating matters to senior management to ensure swift and satisfactory outcomes.Performance Optimisation: Collaborate with the accounts team, streamlining administrative tasks to enhance efficiency.Strategic Leadership in Meetings: Lead monthly reviews to celebrate achievements and set targets, occasionally stepping in for senior management as needed.Documentation & Compliance: Keep essential operational documents up-to-date, including our 'How To' manual, ensuring best practices are consistently maintained.Who We're Looking ForLeadership Experience: Demonstrated experience in office or operations management, with a track record of team leadership and operational oversight.Health & Safety Expertise: Familiarity with health and safety standards, including relevant compliance frameworks.Outcome-Focused: Highly organised with a knack for delivering results and driving continuous improvement.Excellent Communicator: Strong leadership and conflict-resolution skills, with a focus on clear, positive communication.Adaptable Problem-Solver: Proactive and calm under pressure, skilled at juggling multiple tasks and prioritising effectively.Tech-Savvy: Proficient with office management software and systems, using technology to boost efficiency.What's on OfferA competitive salary and clear career progression, tailored to your leadership experience.An opportunity to shape and optimise office operations within a dynamic, supportive team.A collaborative workplace that values your expertise and invests in your career development.If you're a results-driven leader with a passion for operational excellence and team success, we'd love to hear from you! Apply today to make a meaningful impact in our organisation.
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