Ballantynes brings a mix of tradition and innovation to the Canterbury region. A growing organisation with locations in Christchurch, Timaru, Auckland and more recently Invercargill, we employ over 300 staff to fill a wide range of roles including retail, hospitality, buying, customer services, IT, finance, marketing, and more.Well known for being the place to go for leading brands and labels, Ballantynes has a long association in the Canterbury region as a retailer of quality products and exceptional service. Our people are essential to our goal of providing a warm and welcoming environment for customers and staff.Job DescriptionBallantynes SelectBallantynes Select, a premium retail store that opened in Invercargill's CBD in March 2024, ranges a carefully curated selection of fashion, accessories and gifting from our flagship Christchurch store. Both local and international brands are stocked such as RM Williams; the Trelise Cooper suite of brands; Superdry and Saben with new brands featured frequently.Opportunity AvailableBallantynes are seeking a Supervisor for our Ballantynes Select Store.The Supervisor will play an active role driving sales instore and providing excellent customer service while assisting the Store Manager with operational and team requirements.Key responsibilities include:Generating sales through welcoming service and expert knowledgeCreating exceptional Customer ExperiencesAssisting with the day-to-day operational activities required within the departmentWhere required, assist the Team Leader with budgeting, reporting, stock management and Team training.Leading the Team in Team Leaders absenceUndertaking formal 1:1s with staffAs well as being a retail superstar, you will be expected to run the store and lead the team 2 days a week when the Store Manager is on RDOs or on leave and support the Store Manager on all other days. Therefore, you will ideally be able to demonstrate previous experience of managing and motivating a team. You will need strong communication skills, the ability to problem solve and the confidence to solve the trickiest customer query with diplomacy.You will thrive in a fast-paced environment, remaining calm under pressure and always presenting a professional front.This is a permanent part-time opportunity working 32.5 hours per week Sunday to Thursday.Hours to be discussed with suitable candidate.Additional InformationApplications close 13 November 2024.Please note, we will be interviewing candidates during the application process so the role may close earlier than the end date.Applicants must have current eligibility to work in New Zealand.
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