Assistant Manager/ Night Auditor

Front Office & Guest Services (Hospitality & Tourism)Heritage Hotel Management proudly manages Heritage, CityLife, and Heritage Collection Hotels across New Zealand.At Heritage Hotels, we are committed to delivering The Heritage Experience (T.H.E.), guaranteeing an outstanding and personalized stay for each guest. Rooted in our core values—Honesty, Ownership, Passion, and Empathy (H.O.P.E.)—we foster an environment of excellence.Explore a fulfilling career at Heritage Auckland as a Full-Time Assistant Manager/Night Auditor in our Front Office Team, where competitive salary and benefits await! Join us on this exciting journey.THE ROLEManaging the day-to-day operations of all Front Office functions, ensuring seamless coordination throughout the hotel40 hours per week based on rotating shiftsProviding an exceptional Guest Experience with a touch of playfulness and funDemonstrating effective leadership with a diverse teamThriving in a fast-paced environment, making informed decisions on the flyEnsuring the safety and security of hotel guests and their belongingsExhibiting a generous nature that complements your service skillsTHE PERSONA minimum of 5 years' experience in a similar role within the hospitality industry, along with at least 8 years of customer service experienceExcellent communication skills, both verbal and writtenWillingness to work weekends, public holidays, and nights as part of the job roleExperience with Opera PMS, Opera Cloud, and MicrosMust have a General Manager's LicenseMust have a full New Zealand Driver's License #J-18808-Ljbffr