Competitive hourly rate, 50 hours per week, with opportunity for overtime at 1.25 of your regular rate!
Opportunity for former tradesperson to transition into an office-based role while remaining in the industry
Join a growing organisation within a fantastic tight knit team, pathway to leadership roles for the right candidate
About the role:
Reporting to the Branch Manager, the Transport and Logistic's Co-ordinator is responsible for ensuring customers receive a high degree of customer service via an efficient and well organised transport division. Day to day, in a dynamic fast paced environment, the Transport and Logistic's Co-ordinator will be the first point of contact with our client's team of Customer Service Officers to provide and co-ordinate delivery schedules to ensure the maximisation of their transport capacity and meet customer expectations. As a secondary part of the role, the Transport and Logistic's Co-ordinator will support the Customer Service Officers to liaise with customers' managing inbound and outbound calls providing timely advice and solutions to meet their hire equipment needs. This is a dynamic and fast paced role.
About the company:
Our client specialises in heavy equipment hire and engineering for the civil and construction sectors throughout NZ. Our client has a strong team culture centred around their company values, People, Safety, Respect, Communication, and Improvement. Their team works collaboratively in a fun, down to earth environment where they are driven by providing their customers with excellent service to support their needs.
Day to day you will:
Provide exceptional customer service and sales support, proactively identifying and promoting hire rental services
Offer technical solutions and recommend the best products for customer inquiries
Apply hire and sales pricing for existing and new customers while maintaining accurate customer accounts and records
Respond to and resolve inquiries promptly and courteously
Submit accurate correspondence and assist with general hire and sales duties
Foster a positive team environment and contribute to a safe, productive work culture
Complete all tasks to a high standard in line with company values and adhere to health and safety policies
Assist with yard duties as needed
To be successful in this role you will need:
Come from an engineering, mechanical, excavator or hydraulic background
2+ years experience in a similar role
Strong written and verbal communication skills
Well-spoken with excellent active listening skills
Motivated, outgoing and compassionate personality
Strong stakeholder management skills with the ability to interact with both internal and external customers
Must have full driver's license
Class 2/4 license, gantry crane ticket and forklift license advantageous
If you are ready to take the next step in your career, jump off the tools and move into an office-based role, then APPLY today. Contact Sofia for a confidential discussion on 09 271 1152 or follow the apply now prompts to submit your resume.
Do you have a passion for assessing queries, providing solutions, turning around situations and leaving customers with a positive experience? Our client is a well-established government organisation in Palmerston North and we are recruiting for
$27.80 per hour + 8% holiday pay
Fun and supportive team environment + Ongoing career training & development.
Weekly pay cycle + EAP Services + additional benefits
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