Tour Consultant

Details of the offer

Terra Nova Tours and The Green Spot are leading New Zealand inbound tour operators with the head office for both companies based in Christchurch.  We service many markets including Europe – specifically the Netherlands and Germany, The UK and North America.
We are looking for an experienced New Zealand tour consultant to join our team.  The role will require liaising with both our offshore clients and New Zealand based suppliers to provide quotations for clients and then prepare travel arrangements and follow this through to working with passengers when in New Zealand.   The ideal candidate will have at least 2 years experience in the New Zealand tourism industry working with both Group and FIT's.
Job Description 
Your prime purpose as a FIT / Group Consultant is to provide innovative itinerary concepts with precise pricing, with fast turn around times
As a consultant, you will build strong, lasting relationships with client accounts, deliver exceptional customer service, and drive the successful conversion of quotes into bookings.
Key responsibilities will include:
Process bookings for Group and FIT enquiries, manage amendments and cancellations daily, ensuring same-day responses where possibleAccurately enter all bookings into our tour software, ensuring correct status and marginsCollaborate with team members to gather essential information for agent requests, including quotesRespond to agent inquiries and provide precise quote calculationsAddress customer service issues promptly to maintain client satisfactionActively engage with customer feedback and propose suitable resolutions for inquiriesContribute proactively to the team Location 
The position is based in ChristchurchThe role is full timeExperience  
Excellent knowledge of New Zealand tourism product Must be proficient in MS Word and Excel.Minimum of 2 years experience working for an inbound tour operator.German and or Dutch language skills are an advantage but not essential.


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Job Function:

Requirements

Senior Policy Planner

The Role / Person Our District Planning team are on the lookout for a Senior Policy Planner! If you're wanting to make your mark in a highly skilled environm...


Timaru District Council - Canterbury

Published a month ago

Bar And Waiting Team Member

Join the Team at Casa Publica Casa Publica is looking for passionate Waiting Team Members to join their team. on a casual basis. Working across key times on...


New Zealand Venue Co. - Canterbury

Published a month ago

Business Consultant – Wfh

Salary, Bonus, 6% KS, car, mobile, laptop. WFH Global market leader of a famous fast-food brand. Sole charge South Island role Entrepreneurial, innovative, a...


Cavanagh & Associates - Canterbury

Published a month ago

Sous Chef - Ministry Of Works Bar & Eatery

Sous Chef - Ministry of Works Bar & Eatery We are a small but growing hospitality group, run by highly passionate people that want to do the business of hosp...


Cashmere Limited - Canterbury

Published a month ago

Built at: 2024-11-21T21:44:05.020Z