Are you a versatile testing expert with a knack for wearing multiple hats? We're looking for a skilled Test Lead / Senior Support Specialist to take on a hybrid role that balances strategic testing leadership with hands-on application support. If you thrive in dynamic environments and excel at pivoting between high-impact testing and support tasks, this opportunity is for you.
About the Role
In this pivotal role, you'll primarily lead testing efforts for a major project, working closely with our Project Manager and Solution Architect to define test strategies, develop test scripts, and ensure seamless execution. Beyond testing, you'll contribute to application support, assisting with triage and business analysis tasks as needed when testing cycles slow.
Key Responsibilities Testing Leadership: Drive testing processes, including test planning, methodology development, script creation, and environment setup, ensuring alignment with project goals. Team Coordination: Lead a team of testers, train SMEs on testing methodologies, and oversee bug tracking and retesting. Application Support: Transition to support and triage of business applications, providing levels 1-3 support during non-testing phases. Collaboration: Work closely with the Project Manager and Solution Architect to adapt testing methodologies and optimize system support. What You'll Bring Strong foundation in test strategy, design, and execution. Proven experience in managing testing teams, along with hands-on capabilities in reporting and metrics. A flexible, problem-solving approach to transition smoothly between testing leadership and support functions. Familiarity with test automation and tools like Jira. Ability to adapt to a fast-paced environment, balancing testing excellence with proactive support. Why Join?
This role offers the chance to shape critical project outcomes while working across testing, support, and analysis areas, giving you valuable exposure and growth in multiple facets of tech. If you're looking for a challenge where no two days are the same and where you'll make an impact from day one, apply now!