Software Applications Support Manager (Salesforce/CRM/ERP) A growing company is looking for a Software Applications Support Manager to help support software applications within a large CRM / Salesforce project.
Do you enjoy supporting great software? Enterprise software project experience within CRMs or ERPs? Salesforce or similar? Great approach to leading the Test, Change & Release cycles being hands-on solving problems, working with internal customers and a variety of relationships including development / delivery teams and 3rd party vendors? Get awesome outcomes? Enjoy leading a small team?
What you'll bring: BA, BCom or BSc or similar degree or not
6 years+ Software Applications Support Management experience with trouble-shooting applications on CRM and/or ERP projects
Essential must have experience of leading Test, Change & Release cycles
Good understanding of Agile, JIRA the full SDLC
Help with testing & training of users on new applications
Able to help transition from the project to BAU
Great analytical & problem solving skills
Enjoy working with different people - delivery, build, support teams, stakeholders & 3rd party vendors
Strong customer focus and root cause analysis
Love getting great win/win outcomes for everyone in the business :-)
What you'll get: Good down-to-earth culture with modern offices
Work on a large Salesforce / CRM project that will make a difference
On-going project support work with great people
Get in touch with Paul if you're an Applications Support Manager who enjoys trouble-shooting, helping customers and leading a small team with a smile :-)
Please Click Apply now sending your CV & Cover Letter (Happy to receive a short video 60-90 secs maximum / MP4 with 1gb or less if you prefer) or direct to ******
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