Livestock Improvement Corporation (LIC) is seeking a Technical Support Specialist to join their team in Paeroa, Waikato, New Zealand. The ideal candidate must have excellent interpersonal skills and the ability to build rapport with others. LIC is New Zealand's leading agri-tech and dairy herd improvement cooperative, providing innovative farming solutions to improve the dairy sector for over 100 years. This full-time position offers a competitive salary range from $45,000 to $65,000 per year. Applicants must have previous experience in customer service with a strong emphasis on excellent communication and problem-solving skills.
Qualifications for Technical Support Specialist: Experience in customer service with a strong emphasis on excellent communication skills.
Excellent interpersonal skills with the ability to build rapport easily.
Strong attention to detail and analytical skills, with the ability to think creatively to solve problems.
Proficiency with computer systems and experience with system applications.
Ability to identify and fulfill customer needs.
Responsibilities for Technical Support Specialist: Provide administration support including report and account inquiries.
Serve as a backup for reception duties.
Offer outstanding support to internal and external customers using combined knowledge and exceptional communication skills.
Handle varied tasks day-to-day, maintaining a strong customer focus.
Benefits: Competitive salary range.
Opportunities for career development to enhance knowledge.
Supportive team environment.
Flexible working hours.
LIC specializes in providing innovative farming solutions, focusing on genetics and technology to help dairy farmers create sustainable and profitable farms. The company values its talented and passionate team as key to its success.
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