Technical Support Representative

Lahore, Mobile: +923135351892, ****** August 2, 2024.
Electronics Department RE: Technical Support Representative Dear Hiring Manager, This is in response to the "Technical Support Representative" position for your Electronics Department.
I am an experienced candidate with 18 years of experience in diagnostics, support, and having in-depth know-how of working principles of high-tech electronic equipment and computer hardware software.
I have been providing technical support for the past eighteen years and have gained expertise in various technical skills and customer service.
I possess a high level of knowledge of electronics' fundamentals, electrical technology, digital electronics/optronics, and test equipment including its calibration.
My experience also includes troubleshooting network and hardware issues.
I have also been providing onboarding and training for new software and hardware systems, as well as addressing customer inquiries.
I have remained abreast in the field of technical support, resolving customer queries without compromising security protocols and ensuring quick response times.
My professional strengths include observation, problem-solving, and time management.
In my past role as a Technical Support Representative, I have effectively applied my power of observation to identify common patterns and solutions for complex technical issues.
Additionally, my innate problem-solving skills allow me to think outside of the box and provide unconventional solutions for challenging problems.
Furthermore, I am well-known for my capability of managing projects and meeting deadlines without compromising on quality.
I am confident that my skills and strengths make me an excellent match for the position being offered and your organization.
Thank you for considering me.
I look forward to a favorable outcome.
Yours Sincerely, Muhammad Anwar Job Type: Full-time Pay: Up to $8,000.00 per month Schedule: 10 hour shift 12 hour shift 8 hour shift Afternoon shift Day shift Fixed shift Monday to Friday Morning shift Night shift Shift work Supplementary Pay: Bonus Commission Overtime pay Performance bonus Tips #J-18808-Ljbffr