Technical Support Representative

Lahore,

Mobile: +923135351892,

******

August 2, 2024.

Electronics Department

RE: Technical Support Representative

Dear Hiring Manager,

This is in response to the "Technical Support Representative" position for your Electronics Department. I am an experienced candidate with 18 years of experience in diagnostics, support, and having in-depth know-how of working principles of high-tech electronic equipment and computer hardware software.

I have been providing technical support for the past eighteen years and have gained expertise in various technical skills and customer service. I possess a high level of knowledge of electronics' fundamentals, electrical technology, digital electronics/optronics, and test equipment including its calibration. My experience also includes troubleshooting network and hardware issues. I have also been providing onboarding and training for new software and hardware systems, as well as addressing customer inquiries. I have remained abreast in the field of technical support, resolving customer queries without compromising security protocols and ensuring quick response times.

My professional strengths include observation, problem-solving, and time management. In my past role as a Technical Support Representative, I have effectively applied my power of observation to identify common patterns and solutions for complex technical issues. Additionally, my innate problem-solving skills allow me to think outside of the box and provide unconventional solutions for challenging problems. Furthermore, I am well-known for my capability of managing projects and meeting deadlines without compromising on quality.

I am confident that my skills and strengths make me an excellent match for the position being offered and your organization. Thank you for considering me. I look forward to a favorable outcome.

Yours Sincerely,

Muhammad Anwar

Job Type: Full-time

Pay: Up to $8,000.00 per month

Schedule:

10 hour shift

12 hour shift

8 hour shift

Afternoon shift

Day shift

Fixed shift

Monday to Friday

Morning shift

Night shift

Shift work

Supplementary Pay:

Bonus

Commission

Overtime pay

Performance bonus

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