Employment Category: Permanent Full Time
Company Description Colliers is a leading diversified professional service and investment management company. With operations in 67 countries, our 18,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients.
At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.
Our people are our greatest asset and we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance.
Job Description We are seeking a detail-oriented and analytical Technical Support Officer to join our IT team in our waterfront Auckland CBD offices. In this role, you will be responsible for providing efficient and organised Level 1 technical support as required to our IT team. Our busy network team provides L1 and L2 support to users across NZ.
The value you'll add
Troubleshoot user problems, working with our automated help desk fault logging system
Imaging new hardware for deployment to users
Software support on MS Office products, and other Colliers platform products
Responding to Supplier queries
Training staff to use Colliers system as required
Qualifications Studying towards or have completed a bachelor's degree in computer science, Information Technology, or related field
Technical knowledge of computer systems, networks, and common software applications
Excellent problem-solving and analytical skills
Strong verbal and written communication abilities
Customer-oriented approach with a focus on delivering high-quality support
Ability to work efficiently in a fast-paced environment and manage multiple priorities
Strong attention to detail and commitment to continuous improvement
What we offer Award-winning CBD premises with connectivity to multi-modal transport
Access to Commercial Bay Club, Viaduct and Wynyard Quarter precincts
Wellbeing benefits and initiatives
Opportunities to advance your business, technology, and creative skills to achieve your professional goals
An inclusive and social culture with regular team events
Additional Information Colliers is an inclusive employer, where different perspectives, cultures, and backgrounds are celebrated. Colliers provides equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future.
If you're interested in being part of an enterprising culture that empowers you to do your best work, we look forward to receiving your application.
#J-18808-Ljbffr