Management (Information & Communication Technology)
Full time
Salary + 10% superannuation + Banking benefits
Senior IT expert leading the engineering delivery, capacity management, coordination, cost management, and technology roadmap; is the de-facto IT contact for Digital's Mobile team. The role provides technical expertise within Digital, including management of engineering competences needed to deliver & support business solutions efficiently. The role is accountable for success in their area.
Ko to mahi | What you'll do
Technology owner of our mobile, our most frequently used digital channel. Collaborating with the HO Mobile the role ensures the Digital vision, strategy, and delivery roadmap are supported and successful. It aligns tools, practices, and standards with WNZL capabilities and manages the lifecycle of technology platforms to meet strategic business needs and customer value outcomes.
The role anticipates critical drivers within the technology portfolio for optimal outcomes and supports squads in adhering to WNZL's architecture and engineering governance.
Engaging stakeholders and keeping them informed about the technology delivery roadmap is crucial. The role collaborates with stakeholders across Westpac Group, Technology, Institutional and Business Banking, Consumer Banking and Wealth, external vendors, and customers. It develops pathways to make interacting with Digital and its technology stack easy for all stakeholders, prioritizing continuous improvement and feedback.
The role acts as the escalation point for resolving technical complexities and dependencies, ensuring the technology portfolio is set up effectively for tracking progress. It supports squads in adhering to WNZL's governance processes. Ensuring sibling teams commit to and complete work required to insulate the mobile teams from heavy and ongoing replatforming in our capability layer.
This role is responsible for ensuring technology work is appropriately resourced and that: squads are stable with a clear 'Mission' that provides clarity of what problems they are equipped to solve; work flows to squads where there is alignment to their mission; squads take ownership for the work from delivery through to run and we form new squads only where ongoing demand dictates we need a long term response.
Leading a team of people to success.
Outcomes/Deliverables
Technology ownership of various critical and committed outcomes.
Forging effective relationships across multiple high-intensity business units including Digital, IBB, CBW and Core Technology.
Strategic planning for the future of our authenticated customer facing stack.
Effective budget and cost management.
The role oversees incidents, business continuity, and disaster recovery, ensuring technical debt and associated impacts are visible to the broader Digital leadership.
Ownership of technology risk across the domain, ensuring adherence to Risk and Compliance Frameworks and promoting a culture of technology risk awareness.
Na tau rourou | What will you bring?
8+ years as an engineer in either pure mobile or full-stack roles.
Proven ability to deliver outcomes in a complex environment.
Proven history of cost management.
Proven ability to engage with a wide range of stakeholders across the business.
Experience migrating complex & legacy mobile applications to best in class.
Experience managing complex financial arrangements involving multiple budget owners and finance teams.
Experience managing complex demand.
Strong people leadership skills.
Proficient in systems thinking.
Capable of constructive challenge.
Proactive in risk management.
Focused on customer satisfaction.
Consistently delivers outcomes.
Ko matou tenei | Our Organisation
At Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we're lucky enough to have walk through our doors every day. We value, reward and recognise individuality. Where you can be your whole self, your true self, and your best self. We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai inaianei! | Apply Now!
Apply today with your CV and Cover Letter.
We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Applications close: 26 October 2024
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