Permanent, full-time position
Excellent staff benefits, hybrid working
Great pathway to progress your career as an Engineer
About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand
At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi's work smarter.
As a wholly-owned subsidiary of FUJIFILM Business Innovation, CodeBlue aspires to be the forefront provider of IT strategy, IT operations, business processes, and business intelligence for mid-sized New Zealand organizations and businesses. The CodeBlue business unit employs 200 people across NZ and provides IT Managed Services to over 300 organisations nationwide. At CodeBlue, the pursuit of delivering an exceptional customer experience is not just a goal; it is the driving force behind every endeavour.
About the role
As a Systems Engineer at CodeBlue, you will deliver top quality ICT service, support, and IT project delivery to all CodeBlue clients. Diagnosing technical problems is at the heart of our engineering team, supporting desktop and the related server environment of our clients, with a 'fix it once' attitude and proactive approach to ensure all clients have efficient and stable IT environments.
You will review clients' ongoing technology needs and provide them with a technology roadmap, assisting them in achieving their business objectives. This will be achieved by preparing required scoping, design, and project implementation documents, and assisting in developing client SLAs as required.
Main duties include:
Diagnose technical problems in desktop and the related server environment of assigned clients, with a 'fix it once' attitude and proactive approach.
Deliver simple desktop infrastructure projects.
Develop and maintain customer relationships through effective relationship building based on honesty, credibility, and consistency.
Retain existing clients through effective relationship management, including prompt and timely service & support, proactive identification of capacity, performance, security, or other such issues, as well as a cycle of regular contact with key client contacts.
Skills & experience
We are looking for proven experience in a service delivery or systems engineer capacity, ideally within a relevant service provider or integrator.
IT technical experience across most of the following areas:
Microsoft core server technologies including Active Directory Services, Exchange, SQL Server.
Desktop and laptop deployment & support.
Basic networking (LAN/WAN) experience, with knowledge of switching and routing technologies.
Basic virtualization & cloud computing experience.
Understanding of firewalling & security principles & technologies.
Mobile computing technologies.
Benefits
Performance bonus and vehicle allowance.
Fully subsidised health insurance, including GP and prescription cover.
Long service awards.
Enhanced leave entitlements including Birthday leave.
This is an excellent opportunity to work for one of the world's leading innovators, so if you are interested in this opportunity, then please apply online. Applications close on 21st of October 2024.
Please note that applicants with the right to work in New Zealand will only be considered for this position!
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