You might recognize this role as a Charge Hand - the roles are very similar. Day to day, you are there to support our high-performing processing team who are responsible for parcel sorting at our Syd Bradley Road Processing Centre. You'll engage and support the team by communicating and setting objectives. The Support Lead is also responsible for ensuring NZ Post's parcel and mail product is processed in a timely and efficient manner - this includes meeting consistently high service standards through effective management of parcel flow and continuous improvement. You'll also manage the accurate and timely capture of data ensuring all systems are updated as per operational requirements.
Reporting to (and acting as, in their absence, a 2IC) to the Floor Manager, you'll provide support in leading the team in accordance with NZ Post's values and vision as well as managing resources within the operational needs and budget for the Processing area.
You will need to be the type of person who takes a hands-on approach, demonstrating a commitment to safety and fostering a high-performing, positive team culture. You might be in a similar role and considering a change, or you may have been told that you are ready and able to step up into a supervisory position.
What we need from you: Be available to work Monday to Friday from 6pm until 2.30am Current F endorsement or forklift certificate Show a solid understanding of logistics management Have an understanding of a national transport network Have knowledge of long-haul transport networks (advantage) What can we offer you? Learning and development opportunities to help support your career goals A values-driven organisation that supports and respects its employees A safe and secure work environment A stable government-owned agency who isn't going anywhere! At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including: Access to discounted health insurance plans for you and your family Special rates on fantastic holiday home accommodation around New Zealand Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle An Employee Assistance programme to support you when you need it All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. For more information about careers at New Zealand Post visit jobs.nzpost.co.nz . NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you - Stronger together - Deliver the best.