Management - Store (Retail & Consumer Products) Full time As the home of gaming and pop culture, we sell fun - our products are the coolest in the galaxy!
We take pride in being a safe, inclusive, and supportive workplace, offering employee benefits that make a meaningful difference, and investing in our people's development to help them build long and rewarding careers.
Your new role awaits… As Store Manager, the purpose of your role is to lead your store team, provide quality customer service, run an efficient store, and deliver the EB Experience.
You will ensure that there are processes and standards in place for merchandising, inventory, financial, and people management.
Your goal is to build and maintain a strong team that supports the successful operation of the store.
Responsibilities: Providing WOW Service to all customers Managing the day-to-day store operations Maintaining the store's appearance and organization to a high standard Inventory control and loss prevention for incoming, outgoing, and current stock Maximizing the store's profitability using KPI and sales data Coaching and training teams for success and progression Leading by example by adhering to company policies and procedures The role is full time and does require flexible availability across public holidays, nights, and weekends.
What are we looking for?
This role would be best filled by a vibrant, enthusiastic individual who has a passion for customers and service.
The essentials: Demonstrated record of personal sales/KPI success Ability to coach and drive teams to KPI and sales success A focus on and passion for providing WOW Service Strong communication, interpersonal, and relationship-building skills Demonstrated ability to plan, prioritize, and delegate to meet agreed standards and timelines Analysis and problem-solving skills Experience leading, motivating, and developing staff High level of attention to detail Excellent merchandising skills What more do we offer?
Employee discount at EB Games and Zing in store and online Benefits platform with discounts at all your favorite retailers Flexibility to support you and maintain work-life balance Employee Assistance Program (EAP) for you and your family A little more about us… Over 25 years, EB Games has become one of Australia & New Zealand's leading retailers.
With more than 400 locations, EB Games and Zing Pop Culture stores are the home of expert advice, service, and iconic gaming and pop culture products.
If you think you'd be the perfect fit - APPLY NOW!
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