Management - Store (Retail & Consumer Products)
Due to internal movement, we are searching for the next store manager at our North City (Porirua) Farmers Store!
Customers are at the heart of everything we do, so you'll be dedicated to nurturing your team, prioritizing their well-being and growth, so they are always equipped to provide outstanding customer service each and every day.
Reporting to the Regional Manager, you will have direct responsibility for the financial performance of the store. Your role is to set the direction required to enable great performance and develop the same commercial focus in your managers while ensuring company standards including compliance, retail disciplines, and human resources are adhered to.
Thanks to your extensive experience in a senior store manager's role, you'll be a masterful motivator and able to adapt your style to suit your audience. You will be able to provide examples of times you've set challenging but achievable goals and provided clear and encouraging feedback. Planning and organisational skills are also key for your success, as is a true passion for unsurpassable customer service.
We are looking for a leader who can:
Drive a customer service strategy so that the store is renowned for outstanding customer service
Improve the commercial performance of the store by increasing its sales turnover and managing controllable costs
Ensure that your leadership team recruit, develop, and retain a motivated, engaged, and high performing team
Ensure our world-class visual merchandising standards are executed and maintained to our high levels of expectation
Motivate, inspire and engage the team, creating a high performing team committed to each other and its customers
With previous experience that includes:
Extensive retail experience managing a large format store with a large team (100+), or in a multi-site/cluster management role
Experience taking a team through change management and culture change
Great organisational and planning skills, and the ability to prioritise workloads to effectively meet deadlines
A passion for excellence in customer service and sales
A proven history leading high performing teams to success in a sales environment
Exceptional communication and relationship building skills with internal and external stakeholders
A high level of strategic focus and a strong commercial acumen skillset
About us - what we offer:
We're offering a competitive salary package, with an attractive staff discount across the Farmers and James Pascoe Group along with a management incentive scheme. We're all about career progression and supporting our talent through internal succession planning, so you will have plenty of opportunities to grow and develop your skills.
Our community spirit sees us partner with charities such as Hospice and Leukaemia and Blood Foundation, and we celebrate being an iconic part of New Zealand's local communities in 60 locations nationwide.
We care about our people and their well-being, so we offer a supportive, empowering and family-oriented culture and work environment.
If you are passionate about growing your career working for a highly respected, New Zealand-owned and iconic brand, Apply online today!
Entitlement to work in New Zealand
In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.
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