We are looking for a reliable and considerate colleague to join our small but efficient team in the role of Receptionist for our Oral Surgeon, Dr Peter Hill. Our close-knit team goes above and beyond to support each other in creating a workplace we are all proud to being a part of.
You will be working in a spacious modern practice conveniently located in Remarkables Park shopping centre with weekday hours and no evening or weekends.
You can learn more about what we do at is a part time role, the roster is set out as below
Week one: 20 hours (Monday - Friday)Week two: 30-35 hours (Monday - Friday)Week three: 30-35 hours (Monday - Friday)Week four: 20 hours (Monday - Friday)Key Responsibilities: As our head receptionist at Queenstown Oral & Maxillofacial Surgery, you will play a vital role in ensuring the smooth operation of our practice and the comfort of our patients. Your specific responsibilities will include:
Scheduling and confirming patient appointments.Processing referrals
Greet patients in person and over the phone in a friendly and professional manner.Respond to Patient emails and queries.Process payments and manage patient filesAssisting with other admin duties as requested
Documenting patient details, appointment notes, clinical notes, and treatment plans accurately as directed by the provider.Assist in taking and processing dental X-rays & 3D CBCT imaging
Provide patient care and support, including explaining procedures and answering questions
Maintaining patient confidentiality at all times, both within and outside of work
Personal Qualities: Possess strong interpersonal and communication skills to effectively communicate with patients, as well as organizational skills to manage patient records and scheduling.Basic computer skills and proficiency with electronic health record software is preferred
Detail-oriented, professional, empathetic, and patient-focused. Ability to work well in a team and handle stressful situations with tact and diplomacy is also important
Excellent customer service skills. Confident and professional telephone MannerAbility to show sympathy and care to patients
Highly OrganizedWhat we offer: Competitive salary and benefits
Ongoing training and professional development opportunities
Collaborative and supportive work environment
Varied role with surgery and administration.The chance to make a real difference in people's lives through exceptional patient care!Immediate start!
The successful candidate will be part of a specialist team where you make a tangible difference to people's lives. This is a rewarding career with pathways to grow within the practice to reach your full potential.
Experience preferred but we are willing to train the right applicant.
How to apply:
If you are passionate about being a part of the health care industry and meet the criteria above, we encourage you to apply.Please submit a copy of your CV to Emma and tell us why you are a good fit for our team: (emailprotected)
Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
Sign in to start saving jobs in your profile. Don't have a Jora account? Register with: Do you want to receive recommendations for similar jobs?
#J-18808-Ljbffr