Sky Tower Experience Manager - (Full Time)As New Zealand's largest Entertainment Company, the SkyCity Entertainment Group is a diverse and vibrant organisation that attracts positive and innovative individuals to participate in our professional, results-orientated culture. An exciting opportunity to lead and manage a team in all aspects of the Sky Tower Operations, Events and Retail offering in accordance with agreed strategic and operating plans. Providing a world-class attraction experience, premier event venue, exceptional service, products and value to guests while maximising profitability for SkyCity.
We are looking for a customer focused individual who has previous experience working in hospitality/tourism. You will be keen to seek out new initiatives to grow revenue for the Sky Tower and ideas on improving processes and systems.
About you: Proven ability to lead and manage people, events and experiencesAn enthusiasm for delivering a world-class customer experience and memorable eventsProven customer service skills, time management and organisational experienceDemonstrated computer skills and competency with Microsoft OfficeIdeally hold a LCQ & GM Certificate What's great about working at SkyCity? A supportive and diverse company cultureWork with people who care, are driven and energetic$2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)Heavily discounted staff car parking and dry cleaningSubsidised medical insuranceDiscounts at our outletsAt SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you. SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.
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