Shop Manager

Details of the offer

Posted: 15/10/2024
Closing Date: 29/10/2024
Job Type: Permanent - Full Time
Location: Tauranga
Job Category: Retail

About the New Zealand Red Cross
New Zealand Red Cross is a National Society member of the International Federation of Red Cross and Red Crescent Societies (IFRC), the world's largest humanitarian organisation. Our organisation has over 8,000 members and staff who contribute to the Red Cross's mission of improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.
We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in New Zealand, the Pacific and around the world in times of need and support them in strengthening their resilience.
Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.
Why work with us?

Be part of a team that shares your passion.
Our organisation is made up of diverse and dedicated individuals.
We value our employees as much as we value their work.

Diversity, inclusion and belonging
We strive to provide an environment where all staff and volunteers can thrive and have a sense of belonging- at a systemic, procedural, and individual level. We are committed to represent the communities we serve and to increase diversity throughout our people and leadership.
We know that a diverse and inclusive team helps us meet the needs of our clients and we welcome candidates from every ethnicity, national origin, gender identity, age and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work.
Work that benefits you
Creating a flexible and healthy work environment for our teams is important to us. We offer a wide range of in person and virtual roles to suit different operational needs, for casual and / or short-term contracts to full-time, permanent positions. Our benefits differ based on contract type and job level.
Work / life balance
We want our team to flourish in their roles at work—and in the many other roles in their lives. Offering flexible virtual/hybrid work for some roles allows our staff to balance their personal and professional priorities. In addition to a competitive salary package we offer, career development, annual flu vaccination, discounts on Southern Cross health insurance, five weeks annual leave.
Here are some ways we encourage this:

Employee networks to support our colleagues from diverse backgrounds, Takatapui and Rainbow Network, Ropu Hapai Maori
Green Team – sustainability network bringing together diverse knowledge to strength the sustainability of New Zealand Red Cross and the people we serve.
The option to explore flexible working that suits your needs and ours.
Development opportunities in te reo Maori me nga tikanga.

Shop Manager - Mount Maunganui
Permanent Full-Time (37.5 hours per week)
About the role – Korero mo te turanga
In this role you will:

Oversee day-to-day operations of the shop, including opening and closing procedures
Provide exceptional customer service by assisting customers with inquiries, purchases, and resolving any issues or concerns
Coordinate with and train our volunteer staff
Manage cash transactions accurately and responsibly, including balancing cash registers at the end of each shift
Train and supervise staff members, ensuring they adhere to company policies and procedures.

Who are we looking for? – Ma wai te mahi nei?
To be successful you will have:

Strong communication and interpersonal skills
Ability to work independently and as part of team
Flexibility to work varying shifts
Experience/interest in working with volunteers
Second hand retail/fashion experience would be an advantage
The ability to accept and process donations in a timely manner
Knowledge around ensuring all goods are priced within the Price guidelines
The ability to train and coach others - staff and volunteers

All applications MUST be submitted online which requires uploading the below details:

A recent copy of CV/Resume
Cover Letter
Passport
Legal Right to Work In New Zealand

You must have the right to live and work in New Zealand to be considered for this job, Applications close at 05:00 pm on 29/10/2024
If you wish to discuss this opportunity or for further information, please contact Gina Dow at ******.
Note: We reserve the right to close applications before the closing date, so please register your interest early.

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Nominal Salary: To be agreed

Job Function:

Requirements

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