Be the Right Hand to The Dealer Principal: Staff Management, Oversee Workflow, Ensure an Environment of Excellence with All Aspects of Service.About the Role:Our client is on the hunt for a dynamic service manager. We need someone with a knack for managing staff, ensuring standards are exceeded, a flair for process, and customer service.If you are a goal-crusher, problem solver, and a self-starter who is looking for a true challenge in an environment of excellence, then this opportunity is tailor-made for you!Based in Whangarei, you will be a close confidant and right hand to the Dealer Principal. Here, your contribution will be valued as this company continues to grow in a market where others are diminishing.Key Responsibilities:Manage and execute the service division strategy.Manage service strategy projects to ensure they are delivered on time.Manage technical support for the dealer network.Participate in strategic planning for various service business functions.Recruit, train, and develop a team to oversee the entire service operation.Oversee individual engagement and development within the team, fostering ongoing personal growth and optimal team performance.Keep up to date with products & be the "go to person" for product knowledge.Assist with key client management including training of vehicles when required.Negotiate pricing.Requirements:Experience in a role with leadership, management, or supervisory responsibilities preferably in the heavy-duty commercial vehicle sector.Tertiary qualifications in a business discipline or equivalent (advantageous but not essential).Mechanical Trade Qualification - Light Vehicle or Heavy Duty (desirable but not essential).Self-motivated with an ability to manage time and workload autonomously and initiate actions.Excellent communication skills, both written and verbal.Minimum Experience and Qualifications:Minimum five (5) years in the transport, automotive, or similar industry ideally within heavy vehicles.Technically qualified in a relevant discipline.Experience in and knowledge of truck distribution and/or truck dealership.Management / Leadership experience.Benefits:$115k - $125k dependent on experience.Fantastic opportunity to work in an exciting and fast-paced heavy automotive environment.The company will pay for you, your partner, and children up to the age of 21 for Premier Health Business Base Cover.Full use vehicle.Tools of the trade.Employee Assistance Programme that provides access to various resources from financial advice to counselling services.How to Apply:If you are an ambitious professional with a passion for the trucking industry and a proven ability to provide exceptional service, we want to hear from you.
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