Job reference - 37075Management role in a leading motorcycle dealershipGreat remuneration on offer for the right candidateOpportunity to live and work in the beautiful Tauranga region, with stunning beaches and a great climateWe are currently seeking a dynamic and experienced Service Manager to lead the service department for a top franchise motorcycle dealership in the beautiful Tauranga area.The employer is passionate about motorcycles and is dedicated to delivering an outstanding experience for their customers. They look after the team like family, making a difference while still having a laugh.BenefitsCompetitive salary on offer for the right candidateOpportunities for professional development and trainingSupportive and collaborative team culture where your contributions are valued and recognisedState-of-the-art workshop, equipment, and technology to help your team perform at their bestThe companyRecognised as a leading motorcycle franchise dealership committed to providing exceptional service and support to their customers. This employer prides themselves on their high-quality service, extensive inventory, and a team of dedicated professionals who ensure their customers receive the best care possible.ResponsibilitiesManage and oversee the daily operations of the service department, including scheduling, workflow, and technician assignments.Ensure high levels of customer satisfaction by providing timely, professional, and friendly service and ensure that issues are resolved promptly and satisfactorily.Lead, train, and motivate a team of service technicians and advisors to maintain high performance standards.Diagnose and troubleshoot customer issues, providing expert guidance to both customers and technicians.Oversee the ordering of parts and inventory management.Maintain accurate records of all service activities and monitor department KPIs.Stay updated on the latest motorcycle models, service techniques, and manufacturer recommendations.Skills soughtProven experience in a service management or leadership role, preferably within a motorcycle or automotive dealership.Technical knowledge of motorcycles and motorcycle repair processes.Excellent leadership and team management skills.Strong organizational skills with the ability to multitask and manage time effectively.Exceptional customer service and communication skills.Knowledge of dealership management software (DMS) systems.Ability to work well under pressure and meet deadlines.Valid motorcycle license (preferred).How to applyApplications from those wanting to relocate from elsewhere within NZ are welcome.If reading online, click the APPLY NOW section and submit your application online. For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: The international landline is +64 9 271 3200.You can also visit the job board on our website to view further vacancies https://www.automotiveemployment.co.nz/jobs.Jobcorp NZ is dedicated to promoting diversity, equity, and inclusion in all aspects of our work. We partner with organisations committed to creating diverse and inclusive workplaces, where every individual is valued and respected.
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