Manukau Hyundai and Auckland Motors Mitsubishi, is part of Eagers Automotive, the largest Dealer Network in Australasia.
As one of New Zealand's premier dealerships we have a long-standing history of serving a massive client base.
We provide exceptional service to our customers at all levels of our business from sales to servicing, while providing our customers with the best experience possible.
We are looking for a customer focused, motivated Service Advisor to join our busy team.
With the Automotive Industry in its biggest transformation period seen in years, this is a critical role.
We are committed to providing the best possible customer service, delivering not just service but a top level customer experience!
Reporting to the Service Manager, you will be responsible for booking, greeting and managing daily customer relations for the dealership's service department.
This includes: Answering customer enquiries regarding their vehicles' serviceSeeking approval for additional service work found during vehicle inspectionsEnsuring all customer requirements are met in a timely mannerBuild relationships with customers and internal stakeholders for long term business successDeliver quality customer service, focusing on win-win outcomesThe successful applicant will have: Experience in a Service Advisor role is preferable but not essentialGeneral understanding of a vehicles components and functionalityStrong interpersonal and communication skillsKeenness to learn and grow with the Hyundai and Mitsubishi brandsExceptional organisational & time management skillsGood work ethic and a high level of integrityDesire to deliver exceptional customer serviceThe Service Advisor role is strongly customer service focused, as well as having elements of sales, and automotive knowledge.
A background in these fields would be highly advantageous, but not essential.
We are looking for a passionate person with exceptional customer service skills.
We are willing to train the right person with the right attitude.
We offer you: Base salary + a generous commission structureCompany vehicle + fuel card5 day working week, Monday to Friday, 45hrs + some rostered SaturdaysCareer progression opportunities and ongoing trainingDiscounted Southern Cross Health Insurance, Telus Health Employee Assistance Programme, plus Eagers Automotive maternity support schemeDiscounts and benefits across gyms, suppliers, and moreReward & Recognition programsWe are part of Australasia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand.
We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.
If you have the skills and a passion for delivering great customer service, APPLY NOW!
Eagers Automotive – Moving Together PASSION - INTEGRITY - INCLUSIVENESS - OWNERS MINDSET - AGILITY Eagers Automotive is an equal opportunities employer that encourages diversity in the workplace.
Applicants for this position must have NZ residency or a valid NZ work visa.
A clean drivers licence.