This role offers an exciting opportunity to provide overall leadership of execution, enhancement, and improvement of the core IT applications, roadmap, and technical landscape. The successful candidate will work closely with business partners to understand their digital needs and develop plans to support their daily, monthly, and annual business objectives. Key Responsibilities: You will be at the forefront of supporting the technical infrastructure and connectivity of our client's offices globally. You will play a crucial role in monitoring the support and maintenance of the network infrastructure, server infrastructure, cloud data communications, telecommunications, and collaboration technologies. Your ability to manage projects related to the application portfolio using agile methodologies will be key. Lead the day-to-day IT operations, equipment provisioning, user access management, endpoint management Monitor, control, and support service delivery; ensuring systems, methodologies and procedures are in place and followed Ensure adequate end-user support to all staff members as per SLA's Lead support actions with on/off boarding operations of employees include access management Support Laptops, Desktops, Printers, Cell phones, Desk phones, peripherals, and accessories as well as device imaging Understanding of wire/wireless networks and connectivity to end-user devices Key Requirements: This role requires supporting technical infrastructure including hardware, software PCs and mobile devices. Your knowledge of Service Level Agreements and Operational Levels Agreements will be crucial in managing relationships with vendor partners. Experience supporting technical infrastructure including hardware, software, PCs, and mobile devices Proven experience in Application management including strategy, roadmap, and rationalisation. Experience with technical infrastructure, networks, databases, and systems in relation to IT platform. Experience with IT Operations processes Syteline experience is also essential If this role sounds of interest, please feel free to get in touch with Lauren Ruffell - Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Lauren Ruffell on 03 363 5020. About the job Contract Type: FULL_TIME Specialism: Information Technology Focus: IT Management Salary: $115,000 - $130,000 per annum Workplace Type: On-site Experience Level: Associate Location: Christchurch Job Reference: 2011240/001 Date posted: 9 October 2024 Consultant: Lauren Ruffell #J-18808-Ljbffr