Te Pa Tu is an award-winning cultural experience in Rotorua, where we celebrate Maori culture through immersive storytelling, exceptional performances, and world-class dining. We pride ourselves on delivering an authentic, high-quality experience that leaves a lasting impression on our manuhiri (guests).
???????We are seeking a dedicated Restaurant Supervisor to support our Restaurant Manager in overseeing the daily operations of our dining services. This role is ideal for someone with a strong background in hospitality and ensures guests enjoy a seamless and memorable dining experience with Te Pa Tu.
Assist the Restaurant Manager in the daily supervision of restaurant operations.
Lead by example in delivering exceptional customer service, ensuring all guests are well taken care of.
Supervise and support the front-of-house team, providing guidance and training as needed.
Handle guest inquiries and resolve any issues or complaints efficiently and professionally.
Monitor staff performance and assist with scheduling to ensure optimal coverage.
Coordinate with the kitchen team to ensure timely and accurate delivery of food and beverages.
Assist in managing inventory, ordering supplies, and maintaining stock levels.
Uphold and promote health, safety, and hygiene standards in all aspects of restaurant operations
Hospitality Management cert. or 3-5yrs experience in similar role
Duty Managers certificate
Excellent customer service skills, with the ability to handle a range of guest interactions with professionalism and care.
Strong leadership abilities, with experience in team coordination and staff training.
Attention to detail and a commitment to maintaining high standards in all areas of the restaurant.
Ability to work well under pressure in a fast-paced environment.
Flexibility to work evenings, weekends, and public holidays as required.
What We Offer:
A unique opportunity to grow in a culturally significant environment.
Competitive salary and benefits package.
Duty meal on shift
A positive and inclusive work culture that values teamwork and excellence.
To learn more about Te Pa Tu please visit: www.te-pa-tu.com
To learn more about Tauhara North No2 Trust, owners of Te Pa Tu, please visit www.tauharano2.co.nz
All applicants must have NZ residency or a valid work visa, and the preferred applicants will be required to undergo pre-employment checks including Ministry of Justice and Drug and Alcohol testing.
Applications close Sunday, 17 October 2024