Introduction:Strata Title Administration is a successful national business with more than 25 years' experience providing Body Corporate Management services to our clients; unit owners, committees and chairpersons.
Our teams are leading in this field, and we believe it's our people, our tools and our ability to tailor how we work with our clients that sets us apart.
We exist to grow communities through empowering and educating owners - we make the difficult, easy and the complex understandable.We have offices in Auckland, Wellington and Christchurch and prioritize offering our staff centrally-located offices, competitive reward packages, hybrid working opportunities, career prospects and growth opportunities and a supportive and exceptional team of colleagues.Description:Strata Title Administration is looking for an addition to our administration team - a vibrant and detail-oriented receptionist.This is a client-facing role where you will be looking after all things reception (phone lines, walk-in visitors and email) and ensuring that all clients and suppliers that you interact with have a fantastic experience.
We are passionate about what we do and, therefore, the successful candidate will be focused and capable of delivering excellent service.You will report to one of our Lead Administrators and be responsible for:Greeting, welcoming and providing exceptional customer service to clients, visitors and colleagues in a friendly and professional mannerResponding to phone and email enquiries in a professional mannerLiaising with service providers, chairpersons, building managers, committees and ownersMaintaining all meeting rooms and the office, ensuring we are always presented professionallyApplying professional problem solving and multi-tasking skills, as well as attention to detailSkills and Experiences:About You:You are passionate about great customer service and are a multi-tasking whizz with the ability to manage shifting priorities and multiple stakeholders with ease.
You probably have previous experience working with the public, administration, finance or data management and are used to delivering timely and accurate information and interacting with a wider team.
We would also like you to have the following:Strong verbal and written English skillsExcellent interpersonal, time management and problem solving skillsExperience managing customers/clients needsAbility to manage the demands of a rapidly evolving environmentExcellent attention to detail and strong communication skillsPlease note - To apply for this vacancy, you must have the legal right to work in New Zealand.
If you are not a New Zealand citizen or resident, you must hold a valid work visa to be considered.
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