Ever thought about joining Te Mana Arai | Customs?Want to be part of the team that helps protect New Zealand's borders?Get your career started with Te Mana Arai | Customs!Based at Auckland International Airport, our Assistant Customs Officers play a vital role in welcoming and farewelling all international passengers. This is an excellent opportunity to begin your career with Te Mana Arai | Customs in a role that provides real purpose in an ever changing and often fast paced environment.He aha matou e tuku | What we offerWe aim to create a great place to work, where our people have a sense of belonging and the capability and desire to meet our future challenges. We are an organisation that is clear about our mission and this is underpinned by Te Pou Tokomanawa (the Foundations) and our Whanonga Pono (Values). Our work really matters to the safety and success of New Zealand.We care about well-being, personal growth, and job satisfaction, which is supported through:A dynamic work environment where no two days will be the same! You'll be on the frontline, playing a vital role in helping secure our borders.Career progression opportunities. We invest in your professional growth through training, development programmes and a clear career path.20 days annual leave plus 3 days additional paid leave between Christmas and New Year.Discounted Health insurance through Southern Cross.Free annual flu vaccinations.A career at Te Mana Arai | Customs could take you anywhere.Mo tenei turanga mahi | About this roleAs an entry level role, we will provide full training which includes both on-the-job and classroom training as well as Officer Safety Tactics (self-defence) training.The training intake (start date) is 18th November 2024.You Will BeProviding excellent customer service by promptly responding to inquiries and providing necessary Customs information to passengers.Assisting with processing of NZ Traveller Declaration, collection of revenue of excisable items such as cigarettes.Working closely with Customs Officers and other airport staff.Maintaining accurate records and updating relevant systems and databases.Ensuring passengers meet immigration requirements and escalating situations when required.Working on a full-time roster (8 hours per day) on a 6 days on, 3 days off shift rotation.As an Assistant Customs Officer your base salary will be $53,832 per annum. An additional allowance for working across a range of shifts including weekends, nights and public holidays (on a 6 on and 3 days off roster) is paid per annum of $13,093. We'll also provide you with a full uniform including work boots and free onsite parking.You will know your shift pattern in advance, so you can plan your life around work, not work around your life.Ko wai koe | About youWe're looking for people who have had some experience in customer service, have great organisational skills and attention to detail to process - at times - high volumes of passengers accurately.You'll be a great addition to our team if you can also demonstrate:High levels of integrity, honesty and discretion.Great communication skills to effectively communicate with a wide range of people.Proficiency in using computer systems, common software applications, and the ability to learn Customs-related software.Good problem-solving skills and the ability to think critically.Motivation and reliability and the ability to work both independently and as part of a team.A good level of physical fitness.Mahi ki te Mana Arai o Aotearoa | Working for CustomsTo work for the New Zealand Customs Service, you must be able to meet the following requirements:Be a New Zealand Citizen or New Zealand Permanent Resident.Residing in New Zealand at the time of application.Have resided continuously in New Zealand for the last 5 years.Hold a full NZ Driver's licence.Successful applicants are also required to pass a medical assessment, drug test and have a clear Police record.If you are a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years but have been absent from New Zealand for periods of 6-9 months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA then you will be required to provide overseas Police certificates for these periods spent outside of New Zealand.Me pehea te whakauru | How to applyPlease apply online - we cannot accept applications via email - you must apply using the link provided.Applications close at 5pm, on Wednesday, 28th August 2024.We will be holding assessment centres during the week commencing 9th September 2024 at Custom House, Anzac Avenue, Auckland. If you are unable to attend an assessment centre then we will not be able to progress your application at this time.(*) Please apply as soon as you can as we process applications as they are received and will fill places on our assessment centre, so this opportunity may close earlier.If you have any questions or queries, please contact ****** Zealand Customs Service | Te Mana Arai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. #J-18808-Ljbffr
