Eye Surgery Associates are seeking an experienced practice manager to join our team. The successful candidate will play a vital role in the growth and development of our practice. Applicants must have experience as a practice manager and/or have worked in an eye clinic previously. Although based on the North Shore, applicants must be willing to travel between our different clinic locations throughout Auckland.About Eye Surgery AssociatesEye Surgery Associates is an Ophthalmology practice based in Auckland that has been operating for 10 years. We are a boutique practice dedicated to providing high-level patient-centered medical and surgical eye care. There are currently four Ophthalmologists within our practice and our clinics are located in Rosedale, Epsom, and Manukau.Position OverviewAs practice manager, you will be responsible for the smooth day-to-day running of the clinic and ensuring the well-being of our patients, administrative staff, and doctors. Specific responsibilities will include:Oversight of daily practice operations from our base in RosedaleTeam leadership including supervision of administrative, reception, and technician staff as well as creating a positive and motivating workforceManaging staff and technician timetables, and arranging cover for leaveHealth and safety – ensuring the safety of staff, patients, and visitorsTroubleshooting IT issues and maintenance of the practice website in conjunction with our IT support servicesBeing a liaison between the practice and insurance providers/ACC including contract negotiationsWorking with our financial manager with respect to the financial running of the practiceHelp with reception and administrative duties when neededWork with the doctors towards achieving practice goals and growth, and help organize educational events and other activities related to the promotion of the practiceWorking hoursThese will be 32 hours per week (4 working days per week), however, there is some flexibility around this and candidates preferring to work 3 or 5 days per week will be considered.Skills and QualificationsExperience as a practice manager within a healthcare environmentExcellent verbal and written communication, interpersonal skillsStrong leadership and organizational abilitiesAbility to work well in a team environment and under stressful conditionsCompetent in computer operations including MS Office applications (Word, Excel)Knowledge of patient management software is an advantageBenefits and perksCompetitive salary package depending on experience and skills + additional KiwiSaverFree on-site car parkingRegular working hours but paid overtime when neededYearly salary reviewFunding for practice manager conferences/meetings and support for ongoing professional developmentChristmas and New Year's breaks, annual Christmas bonusHow to applyPlease send your resume and cover letter outlining your qualifications and relevant experience.Your application will include the following questions:Have you worked in a role which requires a sound understanding of OH&S/WHS?Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a practice manager?Do you have experience in administration?How many years of people management experience do you have?Which of the following Microsoft Office products are you experienced with?How many years' experience do you have with change management?
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