Platform Capability Lead, Client & Partner Self-Service - Wellington at Ministry of Social Development, Wellington - Wairarapa The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We develop social policy and provide advice to government and work with and help fund providers in the community. We also deliver social services and assistance, including income, employment and housing support, to people of all ages, families, whanau and communities.
As a Te Tiriti o Waitangi partner we work towards supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations. We aim to acknowledge and be guided by Te Tiriti o Waitangi, and to pursue the following values in our work:
Manaaki – We care about the wellbeing and success of people
Mahi tahi – We work together, making a difference for communities
Whanau – We are inclusive and build a sense of belonging and place
Tika me te pono – We do the right thing with integrity
The Improvement, Systems and Technology Group (IST) collaborates and enables MSD people and partners with effective technology and expertise so that:
New Zealanders can access essential support and social services
MSD can respond fast to Government direction, policy settings, emergency events, and changing public needs
MSD can improve its services by enabling modern and digital capabilities to become a more responsive organisation
IST is transforming and organising itself into a platform and capabilities model for delivery of business services with newly established platform teams requiring passionate, driven, and experienced technology leaders to pave the way and support MSD's transformation.
We want to improve the quality of our services and solutions by ensuring our platform teams are responsive to the needs of our business. This means:
We enable and improve our alignment to our business & transformation strategies and future services model; ensuring the Business and Technology are talking a common language.
Ensuring Architectural & Design Coherence; by being aligned on business strategies and the capabilities required to support the business.
Enabling Delivery excellence; making significant improvements in the way we work to take friction out of the system.
It's an exciting time to join us. We are looking for talented individuals and leaders who are experienced in managing business, people, and technology change, and can face up to the challenges of transitioning from a heritage technology landscape to more modern technology implementations.
MSD's transformation strategy brings with it newly established opportunities for Platform Capability Leads to join the Improvement, Systems and Technology group. We are looking for platform capability leads in the following areas:
Digital Channels Platform
Client Management Platform
Integration and Data Platform
Corporate Platform
Delivery Assurance Platform
Tasked with the responsibilities of leading IST team engagement in collaboration with business stakeholders to define capabilities required to be enabled by platforms. This involves understanding business strategy and priorities, needs assessment and business requirements, proposing high quality technology solutions, estimating work, and aligning prioritised work into IST delivery commitments.
Reporting to Platform Managers, Platform Capability Leads work closely with the Director of Portfolio Engagement to ensure IST's engagement with service portfolio is well represented with the right talent, organised, and fosters a collaborative culture to solve problems.
Additionally, having Platform Capability Leads working closely with the business ensures that the platforms are designed and evolved based on actual business needs, promoting a user-centric approach.
Platform Capability Leads bring a strong blend of business and technical engineering skills to their work, with a strong background of delivery planning and management; including demand management, workforce planning, delivery prioritisation, partner relationships management and financial acumen to manage budgets and cost recoveries.
The role will be accountable for:
Engaging and aligning business with business stakeholders to deliver responsive and innovative technology solutions.
Contributing to ensure architectural standards and design principles are in place and adhered to in the delivery of technology solutions.
Ensuring the right team capacity, specialisations and skills are appropriately planned, funded, and engaged to support work efforts within the solution delivery lifecycle.
Leading and embedding agility and continuous delivery using DevSecOps practices to accelerate the delivery of quality engineered capabilities.
Enabling platform engineering expertise in the team and leading the design, development, and maintenance of robust platform capabilities.
Overseeing the end-to-end delivery of epics and performance of delivery teams within their responsibility areas.
Managing operational vendor and partner relationships and performance for the delivery of services.
Ko wai koe | About You
You will bring with you:
Experience as a technology leader, with strong engineering and delivery experience in the context of software and application services.
Strategic thinking, planning and leadership capabilities in the context of improving and enabling platform capabilities.
A strong people leader, who is empowering, open, transparent, and experienced in planning and delivering change initiatives.
Confident in engaging with senior stakeholders and managing strategic partnerships.
Demonstrated experience in leading delivery projects and programmes in a complex environment.
We are an organisation that has people at the centre of our work. At MSD, we believe our people do their best when they can be themselves, and we're committed to fostering a work culture that is diverse, inclusive, and supportive.
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note : Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at ******.
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