People Operations Manager
A golden opportunity for a People Operations Manager to join one of New Zealand's best loved organisations in an exciting and varied role.
Wellington or Auckland CBD based
Permanent role
Fantastic culture and career growth opportunities
Our client is looking for a passionate and experienced People Operations Manager to ensure their HR operations are seamless, efficient, and aligned with their company values.
This role is important to them as they see their people as their greatest asset, and they need someone who can ensure that their HR operations are seamless and efficient. The People Operations Manager will be responsible for performance and remuneration processes, their HR policies, and their Health & Safety committee and compliance. This role is vital to maintaining the smooth running of their HR functions and supporting their people and leaders.
What does success look like in this role?
They envision someone who embodies their values and champions them daily. Their ideal candidate will make their HR lifecycle processes easy to follow and valuable. They will keep their stakeholders informed and ensure everyone understands their roles and the reasons behind their initiatives. Additionally, they will maintain up-to-date processes, policies, and information, challenge decisions to improve outcomes, foster a diverse and inclusive environment, and prioritise Health & Safety.
What this role will involve day-to-day:
Performance Management:
Overseeing the entire performance process, making it simple and clear for leaders and staff.
Managing mid-year and end-of-year performance reviews, policy and framework reviews, and creating communication and training materials.
Pay & Benefits:
Leading job evaluations and maintaining rigour in salary setting.
Conducting internal benchmarking, assessing roles, and making pay recommendations.
Staying updated on market trends to ensure we remain competitive.
Providing advice on pay competitiveness and managing the job database and career level matrix.
HR Operations:
Ensuring all HR operations are current, easy to follow, and legally compliant.
Keeping leaders updated on processes and policies, and ensuring access to the latest HR guidelines and tools.
Keeping the HR team informed on trends and legislative changes.
Responding to frontline queries according to our policies and processes.
Health & Safety:
Leading the Health & Safety committee, handling incidents, conducting investigations, and advising on best practices.
Skills and experience they are looking for:
They are looking for someone with at least 8 years of experience in HR Operations roles , particularly in managing HR processes like performance and pay. The ideal candidate should have a proven track record in developing and implementing HR policies , ensuring compliance with legislative requirements, and managing compensation and benefits administration.
Experience in Health & Safety programmes is also crucial. They should be great at executing work plans, have excellent communication skills, and be highly organised. Additionally, they should be proficient in HR systems and tools and have a solid understanding of employment legislation.
The kind of person who would thrive in this role:
They need someone who takes initiative and can work independently, yet is also a team player. You should be detail-oriented, able to build professional and accessible relationships, and maintain confidentiality in dealing with HR issues. Great problem-solving skills and a determination to find solutions are essential. You should be customer-focused, process-driven, and always looking to improve efficiency and service delivery within HR operations.
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