Parts Manager/Customer Services

Action Equipment has an opportunity for a well-presented and professional multi-talented person to join our team as Parts Manager and Customer Service. In this role, the successful applicant will be our Parts Manager for outdoor power equipment, ATVs and offroad vehicles, with strong support for customer service including in-store, phone and email enquiries. While the successful applicant will be based in our Te Puke store they will need to work with our three other branches to ensure the Te Puke parts department is well organised with demand and supply being closely aligned. The role requires a high level of customer service, computer system based activities, being organised, proactive and finding solutions for both customers and internal requirements.We can offer:An expanding and progressive company which encourages personal developmentFriendly and professional environment, with a great team, backed by multi-branch companyOngoing industry and product trainingCompetitive remunerationYou should have:Outstanding customer service skills and phone mannerHighly computer-literateSelf-motivationKnowledge of, and/or experience in servicing, outdoor power equipment (lawnmowers, chainsaws, line trimmers, etc.) and ATVs and side-by-side offroad vehicles an advantageAble to work unsupervised as part of a teamIf you're passionate about parts and customer service, and are prepared to go above and beyond to deliver excellence and ensure quality service whilst increasing our customer base, then please contact us now. This position may suit someone with experience in retailing parts, or with service experience wanting to move into a customer-facing role.Applicants for this position should have NZ residency or a valid NZ work visa.
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