Operations Coordinator at Taumata Arowai, Wellington - WairarapaRole Title: Operations CoordinatorType: PermanentHours: Full-time, 40 hoursLocation: WellingtonBusiness Group: OperationsThe Water Services Authority - Taumata Arowai is the water services regulator for Aotearoa New Zealand. It is a Crown entity governed by a Minister-appointed Board and advised on Maori interests and knowledge by Te Puna, a statutory Maori Advisory Group. Our responsibilities are to protect and promote drinking water safety and related public health outcomes - we regulate drinking water suppliers on behalf of the public. We also have an oversight role in relation to the environmental performance of drinking water, wastewater and stormwater networks.If you're a passionate and driven individual who shares our vision for making water safe every day for everyone, then join us and be part of making a difference.As an Operations Coordinator you will:Coordinate with and provide assistance to the Team Leader Operations Coordination to maintain system processes and data integrity.Support the maintenance and enhancement of Hinekorako (self-service portal and regulatory and intelligence platform).Support work to undertake a continuous improvement approach to both the regulatory system and its processes and procedures.Coordinate and deliver internal training on Hinekorako.We are looking for someone who has:A certification in a business process mapping/management methodology or a similar tertiary qualification.Experience supporting frontline delivery teams.Knowledge of regulatory system design and application.The ability to connect and work with geographically dispersed teams.The ability to coach and mentor others on the application of systems and processes.Please note, candidates must submit a completed Application Form to be considered for this role.You must have a legal right to work in New Zealand at the time of submitting your application.
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