Operations Coordinator
Job no : 512318
Work type : Permanent Full Time
Location : NSW - Regional
Categories : Stock, Storage & Distribution
About Us
JB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods.
JB Hi-Fi's Purpose is to Help People with Better ways to Live, Learn, Work and Play. We want to own the tech and entertainment space, grow our customer base, and support our people to be the best and deliver the highest quality service!
Why join JB Hi-Fi?
Supportive and inclusive team that embraces individuality and diversity.
One of Australia's most iconic and trusted brands with a rich history in the consumer retail industry.
Ongoing training & development opportunities from day one.
Fantastic long-term career opportunities across the broader JB Hi-Fi / The Good Guys Group.
Support for vulnerable communities through our Helping Hands workplace giving program.
Generous team member discounts across a range of products and a leading commission structure for sales positions.
Flexibility, 12 weeks' paid parental leave, novated leasing, Employee Assistance Program, and more.
About the role
As an Operations Coordinator, you will contribute to the continued delivery of exceptional customer service, maximise profitability, and enhance efficiency through the Operations Team.
Deliver operational excellence by ensuring policies and procedures are followed, compliance is ensured, and efficiency is maximised.
Prioritise tasks and coordinate the operations team to operate a highly efficient back of house, adhering to procedural control measures.
Manage stocking flow including inbound goods and processing, returns processing, transfers, invoice management, etc.
Provide excellent customer service and effectively handle customer complaints and queries.
Ensure all Back of House activities meet compliance and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery, and incident reporting.
About you
Love working in a casual fun atmosphere.
Thrive in a retail environment and draw upon your knowledge of Operations (stock flow, inbound & outbound goods, etc).
Strong multi-tasking skills, coupled with a keen eye for detail.
Understanding of inventory management and processes.
Ability to build and maintain external and internal stakeholder relationships.
Solid customer service skills that create positive reviews.
JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
If this opportunity excites you (even if you feel that you don't meet 100% of the criteria), please don't hesitate to apply!
Advertised : 29 Aug 2024 AUS Eastern Standard Time
Applications close : 29 Sep 2024 AUS Eastern Standard Time
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