Onsite Experience Specialist

Details of the offer

We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
We're always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.
About the Team
Our award-winning People Experience team is made up of experts who are focused on reimagining new ways of working and enabling all MYOBers to help more businesses in Australia and New Zealand reach their potential. From talent acquisition, people advisory, organisational development to employee services and workplace experience, we ensure your ride with MYOB is an exceptional one.
The Opportunity
We're looking for someone who is passionate about crafting amazing customer experiences and team culture, on-site in our Christchurch office. You'll have the opportunity to work across multiple areas, from basic tech troubleshooting, event facilitation, and vendor management to supporting remote teams by assisting with the day-to-day operations of our Christchurch office.
As part of the wider People Experience (PX) function, you'll be collaborating with other teams to deliver these outstanding experiences to our employees. You'll also have the opportunity to build relationships with all of our business divisions and functions, find opportunities for improvement, validate how our platforms perform, and ensure we are delivering phenomenal experiences for the organisation.
Please note this is a part time role (4 days a week) and the role requires the successful applicant to be in the office during those days.
About the Role

Deliver a workplace experience that inspires, engages, and ensures the safety and wellbeing of our people
Assist staff and visitors with inquiries and issues related to the office environment, including meeting room and office event setups
Provide an exceptional onboarding and off boarding experience
Maintain stock levels of consumables, stationery and IT assets
Provide basic technical support, ensuring devices (laptops, meeting rooms, access systems) are functional
Work with remote teams to assist in configuration and troubleshooting of local issues

About You

Experience working in business support, customer service, or helpdesk position advantageous
Skills in community building and a desire to champion social engagement across the wider Christchurch
Amazing customer service and team collaboration skills
Always curious with a genuine passion for technology and innovation
A keen problem solver who loves to share their knowledge

Our Culture & Benefits
Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

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Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Requirements

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