Online Client Support Associate

Job Description: Z Energy is seeking a detail-oriented and customer-focused Online Client Support Associate to join our team in Nelson, NZ. This part-time position is perfect for someone who thrives in a fast-paced environment and has a passion for delivering exceptional customer service. As an Associate Level position, we require a minimum of 2 years of experience in a similar role. Responsibilities:1. Provide timely and accurate responses to online client inquiries via email, chat, and social media platforms.2. Assist clients with account inquiries, product information, and technical support.3. Monitor and respond to client reviews and feedback to maintain a positive online reputation.4. Collaborate with internal teams to address client issues and improve the online client experience.5. Assist in planning and executing online marketing campaigns and promotions.6. Conduct research on industry trends and competitor activities to provide insights for decision-making.7. Manage online client databases and ensure data accuracy and confidentiality. Requirements:1. Confident and hardworking individual with excellent communication skills.2. Ability to plan and prioritize tasks effectively.3. Strong research skills and attention to detail.4. Proficiency in Microsoft Office Suite and online communication platforms.5. Prior experience in customer service or online client support roles is preferred.6. Bachelor's degree in Business, Marketing, or related field is a plus. Benefits:1. Gym membership to promote employee health and wellness.2. Company transportation for easy commuting to and from work.3. Profit sharing opportunities for eligible employees. Working Environment:At Z Energy, we believe in unleashing creativity and fostering innovation. Our team works in a collaborative setting where ideas are valued and encouraged. Join us in a dynamic environment where your contributions can make a real impact. Deadline to Apply:April 17, 2024 Equal Opportunity Statement:Z Energy is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.