Media Team Lead

To lead, manage and be responsible for a media delivery team (Associate Account Managers, Account Managers, Senior Account Managers, Client/Project Leads) in the AUNZ region, from our Auckland Office.
Responsibilities will include: Resource and Team Management of up to 8 ambitious and highly-trained account managers working across a variety of platforms Guide career development for team members including supporting on goal setting, regular feedback loops, and performance reviews. Building and maintaining a cohesive, motivating and inclusive team environment. Continuing to develop your already strong expertise in paid media as a topic. It's expected that this knowledge is used to develop clients' media maturity, train your team and share knowledge more broadly to level up the organization. Provide leadership and strategic oversight on priority accounts within your patch. This also includes establishing senior client relationships and being the path of escalation for all client matters. Supporting your team in paid media projects delivery and client servicing whether that be media management and/or consultative services whilst ensuring the highest possible standard of output. Collaborate with Marketing, Training, Engineering, Sales and Business Ops Teams on ad-hoc projects. Identifying business opportunities and partnerships, growing relationships in depth and breadth. Accountability of your team's adherence to Media.Monks administrative processes. Helping to strategize and improve our account management teams' processes and operations in collaboration with other Media Directors. Commercial and financial ownership of assigned account list. This includes, but not limited to, forecasting and accurate revenue reporting as well as client commercial growth. Communicate the Media.Monks Vision and philosophy effectively externally and internally, including participation in sales pitches Systematically prioritize between client and internal needs, sometimes balancing competing priorities from different internal stakeholders What you bring to it: 5+ years experience in online advertising, whether at a publisher, agency, trading desk, technology company People management experience is preferred. A deep and thorough understanding of paid media services and the wider industry Technical expertise with the in-scope technology solutions Demonstrated ability to lead in-person client meetings Demonstrated ability to effectively operate independently and in a team environment Skilled, process-based thinker that can help teams problem solve for technical escalations Expert written and verbal communication for internal and external purposes Ability to give feedback on product demonstrations/alphas and betas from platform engineering teams Experience in account management, including opportunity identification Commitment to career mentorship, both at and beyond Media.Monks Ability to lead and work with many different personality types Knowledge of advertising technologies (Ad Serving, Rich Media, RTB, Ad Exchanges, Search Engines, DSP's, SSP's and DMP's) Advanced DV360, CM, Amazon, GA360, Creative, and Search knowledge and ability to effectively #LI-CX1
About Media.Monks Media.Monks is the purely digital, unitary operating brand of S4Capital plc that connects 7,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Joining Media.Monks means becoming part of a highly ambitious collective of some of the most gifted, focused, joyful talent from all over the world, with the goal to change the industry for good.
Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek's Fastest Growing lists (2019-23), regular recognition at Cannes Lions, and continual inclusion in AdExchanger's Programmatic Power Players (2020-24). In addition, we've received the honor of being Adweek's first AI Agency of the year (2023), the title of Webby Production Company of the Year (2021-24), a record number of FWAs, and have earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website ( ) and will never ask for payment or bank account information during the recruitment process.
Disclaimer: Responsible for resourcing and implementing security controls for your teams processes and systems Responsible that all your personnel apply information security in accordance with the established information security policy Interested?
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