Mail And Customer Services Officer

Mail and Customer Service Officer - Newmarket Permanent part time position Location: Newmarket Pay: $26.84 per hour paid fortnightly A role with variety! The main aspect of this role will be counter work and interacting with customers (mainly through parcel collection).

Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work.

As part of our vibrant NZ Post team, working at our Newmarket branch, you will deliver an exceptional level of service to manage inquiries, requests, or concerns from customers at our front counters and by phone.

You will champion our products and services, provide suggestions, and access information for our customers. Each day is busy and varied, allowing you to develop your problem-solving skills.

We're a lively bunch with a diverse set of skills, united by a common goal - to contribute to the growth and prosperity of our beautiful Aotearoa.

What we need from you:

Be available Thursday to Friday 0700 to 1430 and Saturday 0600 to 1200 Reliable transport to get to all listed branch locations Problem-solving skills - can you think on the fly and find the best outcomes? Administration and data entry skills Confidence to interact with people from all backgrounds face to face, by phone, and via email Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

Access to discounted health insurance plans for you and your family Special rates on fantastic holiday home accommodation around New Zealand Full use of a Wellness portal to help you lead a long, happy, and healthy lifestyle An Employee Assistance Programme to support you when you need it All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.

NZ Post is a values-based organisation, and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you - Stronger together - Deliver the best.

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