Location: CBD, Inner West & Eastern Suburbs
Reference ID: 1078633
Contact: Dean Mumford Call: 0450 901 035 West Sector: Technology Job Summary - Up to $75k + Super
- Company supported Certifications & Training
- Sydney CBD Location
Job Description Your New Employer
West Technology is partnering with an Australian owned IT managed service provider that has partnerships with a range of market leading tech providers and supports the latest and cutting edge technologies. Working with a large portfolio of diverse and interesting clients across various industries, this business continues to grow, hitting some impressive milestones along the way. Lead by a youthful, friendly and supportive management team, now is a great time to join.
Your New Role
Due to an internal promotion, there's an opportunity for a Level 1 IT Support Engineer to join the team. Reporting to the Service Delivery Manager, and working as part of an accomplished team of engineers, the Level 1 IT Support Engineer will assist customers in overcoming basic IT issues via phone and email. Additionally, you will support a range of clients with maintaining their IT environment as well as deliver projects around cyber security, cloud computing, infrastructure, and networks.
About You!
• You have completed an IT related degree and ideally working towards certifications (ITIL ideally).
• Will have no more than a couple of years of comparable experience in an IT related support position or graduate role.
• You have experience working with Windows Servers, Azure, switches, routers, and Microsoft O365.
• Interpersonally, you are a friendly and approachable communicator with a passion for all things technology. You enjoy working as part of a team, but can also work independently.
• You are keen to expand your skills and knowledge and have an interest in gaining product certifications and additional training to advance your career.
** As this is a permanent position, we ask that all applicants are either a Permanent resident or Australian Citizen **
What's in it for you?
• Generous salary up to $75k + Super
• Employer paid Certifications & Training
• Career Advancement opportunity
• Great internal culture - Friendly and social
• Sydney CBD Location - Close to train & Bus
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