JB Hi-Fi Operations Coordinator - ManukauApply now Job no: 512692 Work type: Permanent Full Time Location: North Island - New Zealand Categories: Customer Service, Administration & Operations About JB Hi-FiWith over 200 stores and over 7,000 team members across Australia and New Zealand, JB Hi-Fi is one of Australasia's largest and most trusted retailers. Specialising in consumer electronics, home entertainment and small appliances, JB Hi-Fi strives to deliver the most extensive range, cheapest prices and genuine service to customers every day.The heart of our business is our people and we are proud of a culture that fosters teamwork, nurtures talent, encourages individuality and embraces diversity.About the RoleAs an Operations Coordinator, you will have the opportunity to be hands-on with our customer base, and help work towards our budget through specialised sales, training, planning, customer service, and operations leadership.Responsibilities for our coordinator role include, but are not limited to the following: Prioritises tasks and coordinates the operations team to operate a highly efficient back of house, adhering to procedural control measuresStock flow including, inbound goods and processing, returns processing, transfers, invoice management, etcProvide excellent customer service and effectively handle customer complaints and queriesBuild and maintain effective working relationships with relevant internal and external stakeholders This is a great opportunity to take that next step in your career and be a part of an exciting brand!About YouWe are seeking an individual who loves working in a casual fun atmosphere. Ideally, you will thrive in a retail environment and draw upon your knowledge of Operations (stock flow, inbound & outbound goods, etc). You will also possess: Strong multi-tasking skills, coupled with your keen eye for detail will see your success in this role!Understanding of inventory management and processesBuild and maintain external and internal stakeholder relationshipsSolid customer service skills that will create raving reviews! JB Hi-Fi operates seven (7) days a week (in most areas) and flexibility with hours is essential. Why join JB Hi-Fi? An awesome and supportive teamGenerous team member discounts across a range of productsTeam Member sales incentivesTraining to help you grow and develop12 weeks paid maternity leaveEmployee Assistance Program