It Services Manager

Details of the offer

Management (Information & Communication Technology)Full timeSalary: $143,955 – $159,950 per year + KiwiSaverGNS Science is Aotearoa New Zealand's leading authority on earth science, energy, and natural hazards and risk research. We generate scientific knowledge and innovation that enables people to thrive on a changing and challenging planet. Our geoscience and materials science expertise unlocks better economic, environmental, and social outcomes for local and global partners, customers, and communities.We enable science-backed decision making about the things that matter most, including protecting people and economies from the shock of destructive natural hazard events and harnessing natural resources for a sustainable energy future.The roleWe have an exciting opportunity for an experienced IT leader to join our Digital, Systems and Information (DS&I) team. You will be one of four new roles in the newly established leadership team implementing a Digital Transformation Strategy that informs the future design and delivery of digital services at GNS. Reporting to the DS&I Transformation Executive, you will play a key leadership role in a significant change programme to ensure we have technology and systems that enable our critical science delivery, with a clear focus on taking your people along on the change journey.ResponsibilitiesOversee the delivery of support activities of all digital services and data solutions.Lead the asset management function.Oversee the delivery of end-user computer management functions at GNS.Plan and manage IT assets, including hardware, software, and digital resources.Develop, implement, and monitor service management activities, including the creation and enforcement of Service Level Agreements and Key Performance Indicators.About youYou will hold a Bachelor's degree in Information Technology, Computer Science, or a related field and have proven experience in IT service management, with a strong understanding of ITIL or other relevant frameworks.Why work for GNS Science?Our work helps New Zealanders understand and address climate change, find and use greener energy, and better manage the impacts of natural disasters on their homes and communities. We foster a positive, collaborative culture, invest in our people, and provide a safe, diverse, and inclusive workplace.This is a permanent, full-time (38 hours per week) role based at our campus in Avalon, Lower Hutt.Want to know more?View the full position description for this role here. Please contact ****** with any questions or queries.
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