Head Housekeeper

Nestled in the hills of Rotorua, in the beautiful area of Hamurana sits Hana Lodge. It is surrounded by a lush 15-acre park, offering guests a peaceful retreat to relax and unwind. The tranquil location is perfect for those seeking a break from the city life, and the Lodge has 13 well-appointed guest rooms.An exciting opportunity has been created for a Head Housekeeper to join the amazing team at Hana Lodge. If you enjoy working hands-on across multiple departments and you're passionate about creating memorable experiences for others, this is the perfect opportunity for you to make your mark.Responsibilities:Managing and leading a diverse team of housekeepers, including training and rostering.Ensuring the cleanliness of all guest rooms, public areas, and back-of-house spaces.Conducting regular inspections to maintain quality control and address any cleanliness or maintenance issues promptly.Managing inventory, ordering supplies, and maintaining par levels to ensure smooth operations.Collaborating with other departments, such as Front Desk and Maintenance, to enhance guest experiences and resolve any issues effectively.Implementing and enforcing safety and security protocols to maintain a secure environment for both guests and employees.Maintaining effective communication with the resort team and actively participating in meetings and training sessions.Experience:Proven experience in a Housekeeping or similar role.Strong leadership skills with the ability to motivate and inspire a diverse team in a unique setting.We invite you to apply for the opportunity by submitting your application to ****** online for this role or contact Ethan Heng for more information.
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