We are seeking a talented, vibrant and dynamic individual that will bringcreativity and passion into turning the ordinary into extraordinary.About EVTQT Hotels & Resorts is part of EVT, one of Australia and New Zealand's leadingexperience companies. EVT encompasses Entertainment businesses that exciteevery sense, Ventures driven by a passion for new opportunities and Travelbusinesses that always feel local and authentic.About QTA collection of 10 hotels and resorts spanning Australia and New Zealand, eachQT is linked by our signature service and commitment to quirk. And our people?With personalities as unique and extraordinary as each property, individuality ismore than encouraged. What will you bring to the mix?With gallery-inspired design and perks of quirk, QT Wellington will keep youinspired, guaranteed. Bring your passion for service to the harbourside home ofluxurious guest rooms and artsy event venues. Theepitome of edgy Welly creativity, at QT, you're free to be you.About the roleThe Reservations Supervisor assists the Reservations/Rooms Division Manager in achieving the occupancy/yield results by ensuring all practices and procedures within the department are implemented and monitored.Be in charge of groups and related contracts. Follow up and finalize rooming lists, cover sheets, f&b requirements, and block washing.Ensure inventory is balanced accordingly.Liaise with the C+E department to manage group room requests.Enter and track group and conference blocks.Ensure rooming lists and confirmations are received on time.Manage cancellations, pick-up, and release dates.Ensure the charges are processed as per clients requests.Prepare Group and Conference folders and brief departments as required.Active management of group blocks and wash, ensuring this is managed effectively and communicated to other departments.Skills & ExperiencePrevious hospitality experience with hotel reservations system knowledge.Previous experience in reservations department and groups management.Able to work efficiently in a busy environment.Benefits & perksAt EVT, we want our people to experience our businesses and be brand andexperience advocates. So, we make sure access to amazing 'Elevate Perks' areavailable to all staff from day dot.50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts andmore.Awesome winter and summer savings and discounts at Thredbo.Rapid career growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Strategic focus on sustainable design, sustainable practices & procurementand transparency and reporting.Paid Parental Leave.Australia and NZ's largest and most diverse experiences company.If you're interested in keeping up to date with all available positions atEVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a Reservations Supervisor?Do you have customer service experience?
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