Add expected salary to your profile for insights Mangapapa Hotel, a luxurious boutique destination in the heart of Hawke's Bay, is seeking an experienced and dynamic Duty Manager to join our team. If you have a passion for hospitality, leadership excellence, and a desire to work in a premier hotel setting, we'd love to hear from you! Key Responsibilities: Provide exceptional support to the Hotel Manager. Ensure smooth day-to-day operations across all departments. Lead and inspire the team to deliver an exceptional guest experience. Handle guest enquiries, reservations, and complaints in a professional manner. Oversee health, safety, and compliance standards, including liquor license regulations. Requirements: Must hold a General Manager's Certificate. Proven experience in hospitality management, with strong leadership and organizational skills. Knowledge of Clarity PMS and Eveve for restaurant booking systems is advantageous. Ability to thrive in a high-end, customer-focused environment. Minimum 3 years experience in a similar role. Applicants must have the legal right to work in New Zealand. What We Offer: A supportive, collaborative work environment within a prestigious boutique hotel. Opportunities for career growth and development in the hospitality industry. Competitive salary and benefits. If you're ready to take on a leadership role in a celebrated hospitality venue, apply now and become part of the Mangapapa family! Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as a duty manager? Do you hold a current New Zealand General Managers certificate? How many years of people management experience do you have? How much notice are you required to give your current employer? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr